Asst Restaurant Manager - Nashville, TN

Church's Chicken PR; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading quick service restaurant as an Assistant Restaurant Manager in Nashville, TN. You'll oversee daily operations, assist in training staff, and ensure compliance with company policies while fostering a positive work environment. This role offers an opportunity to grow within a company known for its commitment to quality and customer satisfaction.

Qualifications

• At least 1 year of supervisory experience in the restaurant industry.
• ServSafe food safety training is highly recommended.
• Valid driver's license and proof of insurance.

Responsibilities

• Assist the Restaurant General Manager in training all employees.
• Maintain appropriate staffing levels and prepare weekly schedules.
• Analyze profit and loss statements and help meet sales targets.

Skills

Interpersonal communication

Leadership

Customer satisfaction

Conflict resolution

Education

High school diploma or G.E.D.

Job description

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Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary

The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. The ARGM is responsible for the hands-on day-to-day activities and operations of the restaurant, assisting in implementing Church's initiatives and programs, achieving or exceeding sales and profitability goals, and managing banking and administrative responsibilities.

Key Duties/Responsibilities

• Assist the Restaurant General Manager (RGM) in training all employees.
• Maintain appropriate staffing levels and prepare weekly schedules.
• Support staff during high volume periods as needed.
• Ensure timely completion of all paperwork.
• Analyze profit and loss statements and help meet sales targets.
• Maintain accurate inventory records.
• Enforce all company policies and procedures.
• Ensure compliance with all operational standards and legal regulations.
• Maintain a clean and safe facility at all times.
• Deliver high-quality products consistently each shift.
• Perform other duties as assigned.

Position Requirements

• Must be at least 18 years old.
• High school diploma or G.E.D. required.
• At least 1 year of supervisory experience in the restaurant industry.
• ServSafe food safety training is highly recommended.

Position Qualifications/Skills

• Valid driver's license and proof of insurance.
• Ability to work at least 40 hours per week, including weekends.
• Knowledge of restaurant policies, practices, and HR procedures.
• Excellent interpersonal and professional communication skills.
• Understanding of profit and loss statements.
• Ability to develop employees through coaching and counseling.
• Focus on customer satisfaction.
• Experience in recruiting and interviewing.
• Leadership and conflict resolution skills.
• Ability to foster a positive work environment.

Core Competencies

Build a Strong Guest Culture

• Exceed guest expectations and prioritize guest satisfaction.
• Lead by example to promote exceptional service.
• Handle guest complaints effectively.
• Create a welcoming environment.

Build High-Performing Teams

• Foster respect, coaching, and recognition.
• Hire, train, and develop team members.
• Implement effective onboarding and team-building practices.
• Provide timely and actionable feedback.

Maintain Quality and Safety

• Ensure consistent food quality and safety standards.
• Meet health, safety, and sanitation regulations.
• Follow security procedures to ensure safety.
• Maintain clean and safe work areas.

Drive Results

• Set clear goals and roles.
• Communicate expectations and hold team accountable.
• Use tools to audit service and safety practices.
• Support staff in achieving goals.
• Provide performance feedback.

If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hard-working people can succeed and grow by serving others.

Church's Chicken is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.