Restaurant Manager: Lead with Warm Hospitality & Growth

Aluminiosteverga; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary + performance bonus

Health, dental, vision

Paid time off

Dining discounts

Career growth across Rosa Mexicano

Job summary

Rosa Mexicano in New York City is seeking an Operations Manager who drives Warm Latin Hospitality while maximizing results. You will own the FOH operations, lead a passionate team, and deliver outstanding guest experiences in a fast-paced restaurant setting.

Bring your leadership, hospitality instinct, and entrepreneurial mindset to grow sales, manage labor, and protect brand standards across dining room and bar operations.

Qualifications

• 2+ years restaurant management experience preferred.
• Strong knowledge of restaurant financials (labor %, COGS, P&L basics).
• Excellent communication and leadership skills.
• Comfortable in a fast-paced, high-energy environment.
• Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus).
• Flexible schedule — evenings, weekends, holidays.
• Ability to stand/walk for extended periods and lift up to 40 lbs.
• Comfortable working in both dining room and bar environments.

Responsibilities

• Lead with hospitality and set the tone for Warm Latin Hospitality.
• Coach team to anticipate guest needs and create memorable moments.
• Handle guest feedback with care and urgency.
• Drive sales through smart floor leadership and local store marketing.
• Manage labor, scheduling, and productivity to hit financial targets.
• Monitor metrics to grow revenue and protect quality.
• Recruit, hire and train FOH staff; lead pre-shifts and ongoing training.
• Maintain service steps, sanitation, and DOH compliance.

Skills

Restaurant Management

Financials

Leadership

Communication

POS Systems

Scheduling

Physical Stamina

Team Coaching

Tools

Toast

Harri/7Shifts

Restaurant365

Job description

Rosa Mexicano in New York City is seeking an Operations Manager who drives Warm Latin Hospitality while maximizing results. You will own the FOH operations, lead a passionate team, and deliver outstanding guest experiences in a fast-paced restaurant setting.

Bring your leadership, hospitality instinct, and entrepreneurial mindset to grow sales, manage labor, and protect brand standards across dining room and bar operations.