FOH Manager

Rosa Mexicano; New York (NY); On-site; USD 75,000 - 85,000; Part time

Benefits offered by this job

Competitive pay

Health, dental, vision

Dining discounts

Career growth opportunities

Job summary

Rosa Mexicano in New York City is seeking an Operations Manager to lead the Front of House with warmth and precision. You’ll own the guest experience, coach a high-energy team, and deliver strong results while upholding our brand of Warm Latin Hospitality.

Responsibilities include driving sales through smart floor leadership, managing labor and scheduling, and protecting quality and DOH standards. You’ll recruit and develop the FOH team, execute pre-shifts, and foster accountability and

Qualifications

• 2+ years restaurant management experience preferred.
• Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics).
• Excellent communication and leadership skills.
• Comfortable in a fast-paced, high-energy environment.
• Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus).
• Flexible schedule — evenings, weekends, holidays.
• Ability to stand/walk for extended periods.
• Ability to lift up to 40 lbs.

Responsibilities

• Lead FOH with Warm Latin Hospitality and set the tone for guest experience.
• Coach your team to anticipate guest needs and create memorable moments.
• Handle guest feedback with care and urgency.
• Drive sales through smart floor leadership and local store marketing.

Skills

Leadership

Communication

Fast-paced

Flexibility

Customer focus

POS knowledge

Tools

Toast

Harri/7Shifts

Restaurant365

Job description

JOB DESCRIPTION '| RESTAURANT MANAGER FOH. . Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We\'re looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it\'s your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we\'ll provide the platform and tools.. .

WHY YOU\'LL LOVE WORKING WITH US.

• A culture rooted in Passion, Respect, Integrity, Determination, Excellence.
• Real ownership mentality — lead your restaurant like it\'s your own.
• Strong bonus potential tied to sales, guest experience, and profitability.
• Dining discounts for you (and your favorite people!).
• Health & commuter benefits.
• Career growth across our Rosa Mexicano family.

WHAT YOU\'LL DO.

Lead With Hospitality.

• Create regular guests — you are the tone-setter for Warm Latin Hospitality.
• Coach your team to anticipate guest needs and create unforgettable moments.
• Handle guest feedback with care, urgency, and grace.
• Ensure our brand story — from Chef Josefina Howard\'s legacy to our tableside guacamole — is alive in every shift.

Own Your Business.

• Drive sales through smart floor leadership, upselling culture, and local store marketing.
• Manage labor, scheduling, and productivity to hit financial targets.
• Monitor PMIX, check averages, and guest counts to grow revenue.
• Control costs while protecting quality.

Build & Develop Your Team.

• Recruit, hire, and train FOH team members with RM standards.
• Lead inspiring pre-shifts and ongoing training.
• Coach Salesmanship daily.
• Foster a culture of accountability, teamwork, and celebration.
• Recognize great performance — because appreciation drives retention.

Execute With Excellence.

• Maintain service steps, sanitation standards, and DOH compliance.
• Ensure clean, organized dining rooms and bars — never walk past a napkin.
• Communicate constantly with BOH and bar teams.
• Protect brand standards for food, beverage, and presentation.
• Lead responsible alcohol service.

Skills & Qualifications.

• 2+ years restaurant management experience preferred.
• Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics).
• Excellent communication and leadership skills.
• Comfortable in a fast-paced, high-energy environment.
• Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus).
• Flexible schedule — evenings, weekends, holidays.
• Ability to stand/walk for extended periods.
• Ability to lift up to 40 lbs.
• Comfortable working in both dining room and bar environments.

Benefits.

• Competitive salary + performance bonus.
• Health, dental, vision options.
• Paid time off.
• Dining discounts.
• Career growth opportunities across Rosa Mexicano

Experience: Required

Employment: Part-time

Salary: $75,000 – $85,000 yearly

About Rosa Mexicano:

Join our dynamic Mexican restaurant group and be a part of the rich Rosa Mexicano history. As a growing and dynamic restaurant group, we are always looking for people who share our passion for hospitality to join our team. At Rosa Mexicano, we are dedicated to the uncompromising quality of food, service, and profit while taking care of our guests and staff. Our mission is to create friendly, service-oriented restaurants where we exceed our guests\' expectations at every turn.