FOH Manager - NYC

Rosa Mexicano; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dining discounts

Paid time off

Career growth opportunities

Commuter benefits

Job summary

Rosa Mexicano in New York seeks an experienced Restaurant Manager FOH to lead warm Latin hospitality and drive restaurant performance. You will manage labor, sales, and guest experience, while coaching a high-energy team in a fast-paced setting.

You’ll ensure brand standards, DOH compliance, and strong guest relations, with opportunities for career growth across Rosa Mexicano. Salary ranges reflect market in NYC for FOH leadership.

Qualifications

• 2+ years restaurant management experience preferred.
• Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics).
• Excellent communication and leadership skills.
• Comfortable in a fast-paced, high-energy environment.
• Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus).
• Flexible schedule — evenings, weekends, holidays.
• Ability to stand/walk for extended periods.
• Ability to lift up to 40 lbs.
• Comfortable working in both dining room and bar environments.

Responsibilities

• Lead With Hospitality: set tone for Warm Latin Hospitality and coach team.
• Own Your Business: drive sales, manage labor, monitor PMIX, protect costs.
• Build & Develop Your Team: recruit, train, and recognize performance.
• Execute With Excellence: uphold service steps, sanitation, and brand standards.
• Communicate with BOH and bar teams to ensure seamless service.

Skills

Restaurant management

Financial acumen

Leadership

Communication

Fast-paced environment

POS systems

Scheduling systems

Flexible schedule

Physical stamina

Team development

Tools

Toast

Harri

7Shifts

Restaurant365

Job description

JOB DESCRIPTION '| RESTAURANT MANAGER FOH. . Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools.. .

WHY YOU'LL LOVE WORKING WITH US

• A culture rooted in Passion, Respect, Integrity, Determination, Excellence.
• Real ownership mentality — lead your restaurant like it's your own.
• Strong bonus potential tied to sales, guest experience, and profitability.
• Dining discounts for you (and your favorite people!).
• Health & commuter benefits.
• Career growth across our Rosa Mexicano family.

WHAT YOU'LL DO

Lead With Hospitality

• Create regular guests — you are the tone-setter for Warm Latin Hospitality.
• Coach your team to anticipate guest needs and create unforgettable moments.
• Handle guest feedback with care, urgency, and grace.
• Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift.

Own Your Business

• Drive sales through smart floor leadership, upselling culture, and local store marketing.
• Manage labor, scheduling, and productivity to hit financial targets.
• Monitor PMIX, check averages, and guest counts to grow revenue.
• Control costs while protecting quality.

Build & Develop Your Team

• Recruit, hire, and train FOH team members with RM standards.
• Lead inspiring pre-shifts and ongoing training.
• Coach Salesmanship daily.
• Foster a culture of accountability, teamwork, and celebration.
• Recognize great performance — because appreciation drives retention.

Execute With Excellence

• Maintain service steps, sanitation standards, and DOH compliance.
• Ensure clean, organized dining rooms and bars — never walk past a napkin.
• Communicate constantly with BOH and bar teams.
• Protect brand standards for food, beverage, and presentation.
• Lead responsible alcohol service.

Skills & Qualifications

• 2+ years restaurant management experience preferred.
• Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics).
• Excellent communication and leadership skills.
• Comfortable in a fast-paced, high-energy environment.
• Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus).
• Flexible schedule — evenings, weekends, holidays.
• Ability to stand/walk for extended periods.
• Ability to lift up to 40 lbs.
• Comfortable working in both dining room and bar environments.

Benefits

• Competitive salary + performance bonus.
• Health, dental, vision options.
• Paid time off.
• Dining discounts.
• Career growth opportunities across Rosa Mexicano

Experience: Required
Employment: Full-time
Salary: $70,000 – $80,000 yearly

About Rosa Mexicano:

Join our dynamic Mexican restaurant group and be a part of the rich Rosa Mexicano history. As a growing and dynamic restaurant group, we are always looking for people who share our passion for hospitality to join our team. At Rosa Mexicano, we are dedicated to the uncompromising quality of food, service, and profit while taking care of our guests and staff. Our mission is to create friendly, service-oriented restaurants where we exceed our guests’ expectations at every turn.