Restaurant Manager: Lead Teams & Guest Experience

Chick-fil-A; Frederick (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement contributions

Free meals during shifts

Sundays off

Leadership development

Job summary

Chick-fil-A Frederick North is looking for a Restaurant Manager to lead daily operations, whether Front of House or Kitchen, based on strengths and experience. You will drive sales, lead shifts, develop team members, manage inventory and costs, and uphold Chick-fil-A standards.

Ideal candidates have 1+ year of team leadership experience in fast-paced hospitality, a passion for guest satisfaction, and a track record of coaching others toward excellence.

Qualifications

• Minimum of 1 year of experience managing or leading teams.
• Proven track record in restaurant operations, team leadership and customer service.
• Ability to thrive in a high-volume, fast-paced environment with a calm, solution-focused mindset.
• Natural leader who coaches others, maintains high standards and leads by example.
• Flexible availability, including early mornings, evenings, and weekends.
• Passion for developing others and delivering exceptional hospitality.

Responsibilities

• Oversee daily restaurant operations, including guest experience, team training, and shift leadership.
• Lead, develop, and coach teams of 10 or more to deliver excellence in food quality, speed, hospitality, and cleanliness.
• Lead and support opening and closing shifts, ensuring smooth transitions and strong team alignment.
• Monitor labor, food costs, and inventory to support operational efficiency and sustainable growth.
• Maintain high standards for team appearance, punctuality, food safety, and operational execution.
• Partner with directors to establish goals, evaluate performance, and implement improvements.

Skills

Team leadership

Operations management

Customer service

Coaching others

Job description

Chick-fil-A Frederick North is looking for a Restaurant Manager to lead daily operations, whether Front of House or Kitchen, based on strengths and experience. You will drive sales, lead shifts, develop team members, manage inventory and costs, and uphold Chick-fil-A standards.

Ideal candidates have 1+ year of team leadership experience in fast-paced hospitality, a passion for guest satisfaction, and a track record of coaching others toward excellence.