Kitchen Manager: Lead Fast-Paced, People-First Team

Chick-fil-A; Germantown (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and retirement

Free meals during shifts

Sundays off

Leadership development

Positive and supportive work enviro n

Job summary

Chick-fil-A Germantown, MD is seeking a Kitchen Manager to lead daily restaurant operations, inspire and develop the team, and ensure a consistently high level of service and execution. You will work with other leaders to drive sales, coach performance, and manage inventory and costs in a fast-paced hospitality environment.

The ideal candidate has at least 2 years of experience managing teams in restaurant, hotel, or catering settings, a proven track record of results, and a calm,

Qualifications

• Minimum of 2 years of experience managing teams in restaurant, hotel, or catering environments.
• Proven track record of results in operations and customer service.
• Ability to lead in a fast-paced, high-volume setting with calm problem-solving.

Responsibilities

• Oversee restaurant operations, including kitchen execution, guest service, and shift leadership
• Manage and coach teams of 10+ to achieve excellence in food quality, speed, hospitality, and cleanliness
• Lead and support opening or closing shifts while ensuring smooth handoffs and team alignment
• Train and develop team leaders and team members through consistent feedback and coaching
• Monitor labor, food costs, and inventory to support sustainable growth
• Enforce high standards of appearance, timeliness, and professionalism
• Represent Chick-fil-A’s values in the restaurant and in the community

Skills

Team leadership

Operations management

Customer service

Coaching

Problem solving

Job description

Chick-fil-A Germantown, MD is seeking a Kitchen Manager to lead daily restaurant operations, inspire and develop the team, and ensure a consistently high level of service and execution. You will work with other leaders to drive sales, coach performance, and manage inventory and costs in a fast-paced hospitality environment.

The ideal candidate has at least 2 years of experience managing teams in restaurant, hotel, or catering settings, a proven track record of results, and a calm,