Manager

Chick-fil-A; Frederick (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) retirement contributions

Free meals during shifts

Sundays off

Leadership development

Job summary

Chick-fil-A Frederick North is looking for a Restaurant Manager to lead daily operations, whether Front of House or Kitchen, based on strengths and experience. You will drive sales, lead shifts, develop team members, manage inventory and costs, and uphold Chick-fil-A standards.

Ideal candidates have 1+ year of team leadership experience in fast-paced hospitality, a passion for guest satisfaction, and a track record of coaching others toward excellence.

Qualifications

• Minimum of 1 year of experience managing or leading teams.
• Proven track record in restaurant operations, team leadership and customer service.
• Ability to thrive in a high-volume, fast-paced environment with a calm, solution-focused mindset.
• Natural leader who coaches others, maintains high standards and leads by example.
• Flexible availability, including early mornings, evenings, and weekends.
• Passion for developing others and delivering exceptional hospitality.

Responsibilities

• Oversee daily restaurant operations, including guest experience, team training, and shift leadership.
• Lead, develop, and coach teams of 10 or more to deliver excellence in food quality, speed, hospitality, and cleanliness.
• Lead and support opening and closing shifts, ensuring smooth transitions and strong team alignment.
• Monitor labor, food costs, and inventory to support operational efficiency and sustainable growth.
• Maintain high standards for team appearance, punctuality, food safety, and operational execution.
• Partner with directors to establish goals, evaluate performance, and implement improvements.

Skills

Team leadership

Operations management

Customer service

Coaching others

Job description

Welcome to Chick-fil-A Frederick North!

If you have previous Chick-fil-A experience, an ability to lead teams, a track record of delivering results, and a passion for creating exceptional guest experiences, this opportunity may be for you!

Role Overview:

• As a Chick-fil-A Restaurant Manager, you will lead operations in either the Front of House or Kitchen, based on your experience, strengths, and interests. Working alongside other leaders, you will drive sales, lead shifts, develop team members, manage inventory and costs, and uphold the high standards of Chick-fil-A. This role is ideal for experienced leaders with backgrounds in fast-paced hospitality environments, including restaurants, hotels, and catering operations. This is a hands-on leadership position focused primarily on daily restaurant operations, not a desk or office role.

Responsibilities of a Manager:

• Oversee daily restaurant operations, including guest experience, team training, and shift leadership.
• Lead, develop, and coach teams of 10 or more to deliver excellence in food quality, speed, hospitality, and cleanliness.
• Lead and support opening and closing shifts, ensuring smooth transitions and strong team alignment.
• Monitor labor, food costs, and inventory to support operational efficiency and sustainable growth.
• Maintain high standards for team appearance, punctuality, food safety, and operational execution.
• Partner with directors to establish goals, evaluate performance, and implement improvements.

What We're Looking:

• Minimum of 1 year of experience managing or leading teams.
• A proven track record of success in restaurant operations, team leadership, and customer service.
• Ability to thrive in a high-volume, fast-paced environment while maintaining a calm, solution-focused mindset.
• A natural leader who coaches others, maintains high standards, and leads by example.
• Flexible availability, including early mornings, evenings, and weekends.
• A passion for developing others and delivering exceptional hospitality.

Position Details & Benefits:

• Full-time or part-time opportunities available.
• Expected hours: 20-40 hours per week.
• Saturday availability required.
• Health, dental, and vision insurance.
• Paid time off and retirement contributions.
• Free meals during shifts.
• Sundays and holidays off.
• Ongoing leadership development and career advancement opportunities.
• Leadership Pipeline:This position provides an opportunity to grow into a Director role within the business.

Educational Scholarships: Invest in your Future

• One of the most exciting opportunities available to our team is the Chick-fil-A Remarkable Futures Scholarship Program. Over the past three years, Chick-fil-A Frederick North has awarded$282,500 in educational scholarshipsto our team members!
• 2023:35 team members received $81,500.
• 2024:39 team members received $96,000.
• 2025:44 team members received $105,000.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.