Restaurant Manager: Lead Teams, Elevate Guest Experience & Profit

Dunkin; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a franchisee operating Dunkin’ locations in Arizona, shows strong commitment to growth and opportunity for team members. The Restaurant Manager will recruit, develop, and lead staff while ensuring quality service and cleanliness, and will manage store P&L with a focus on sales and profitability.

The role emphasizes leadership, customer focus, training, and achieving operational excellence to deliver a memorable guest experience each day.

Qualifications

• Experience in restaurant, retail, or supervisory roles.
• Fluent in English (written and spoken).
• Food safety certification (Serve Safe) required or preferred.
• Ability to manage operations, people, and financial performance.

Responsibilities

• Lead operational excellence across the store.
• Maintain 100% guest satisfaction through service standards.
• Develop and train team members for growth.
• Drive sales and control costs to meet profitability targets.
• Communicate effectively and coach staff.
• Oversee purchasing, scheduling, and facility maintenance.
• Provide leadership to shift leaders and assistants.

Skills

Leadership

Team building

Customer service

Communication

Problem solving

Education

Serve Safe Certification (Food Safety)

Job description

Quality Brand Group LLC, a franchisee operating Dunkin’ locations in Arizona, shows strong commitment to growth and opportunity for team members. The Restaurant Manager will recruit, develop, and lead staff while ensuring quality service and cleanliness, and will manage store P&L with a focus on sales and profitability.

The role emphasizes leadership, customer focus, training, and achieving operational excellence to deliver a memorable guest experience each day.