Restaurant Manager | Lead Guest Experience & Growth

Dunkin' Donuts Incorporated; Mesa (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a multi-store Dunkin franchisee, seeks a Restaurant Manager to oversee daily operations, lead the store team, and ensure quality service and cleanliness at a Dunkin location in Arizona.

You will manage recruiting, training, and development, drive sales and profitability, and be accountable for P&L results in your store.

If you are a motivated leader with a passion for guest satisfaction and team building, this role offers growth in a dynamic, fast-paced environment.

Qualifications

• Must be able to fluently speak/read English.
• Math and writing skills.
• Restaurant, retail, or supervisory experience required.
• Guest Focus - anticipate and understand guests' needs and exceed their expectations.
• Passion for Results - set compelling targets and deliver on commitments.
• Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
• Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Responsibilities

• Leading operational Excellence.
• Keen focus on 100% Guest Satisfaction.
• Understanding the importance of training and development of team members.
• Achieving financial goals such as sales projections and controlling expenses.
• Utilizing effective communication and coaching skills.
• Managing purchasing, scheduling, sales, training and physical facilities maintenance.
• Highly motivated, enthusiastic, with demonstrated ability to think and work independently.

Skills

Team Leadership

Guest Service

Training & Development

Financial Acumen

Communication & Coaching

Operations Management

Job description

Quality Brand Group LLC, a multi-store Dunkin franchisee, seeks a Restaurant Manager to oversee daily operations, lead the store team, and ensure quality service and cleanliness at a Dunkin location in Arizona.

You will manage recruiting, training, and development, drive sales and profitability, and be accountable for P&L results in your store.

If you are a motivated leader with a passion for guest satisfaction and team building, this role offers growth in a dynamic, fast-paced environment.