Restaurant Manager: Lead Teams & Elevate Guest Experience

Benihana - Memphis; Memphis (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid Time Off

Employee Assistance Program (EAP)

Commuter Benefits

Dependent Care Benefits

Dining Discounts / Complimentary On‑s​

Job summary

The One Group in Memphis is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring a seamless guest experience and strong financial performance. You will lead a high-energy team, uphold brand standards, and drive service excellence.

Ideal candidates bring proven restaurant leadership, a strong focus on guest satisfaction, and extensive knowledge of menus and F&B operations, with experience using OpenTable, Avero, and POS systems.

Qualifications

• Proven leadership experience in restaurant management or equivalent.
• Strong customer service focus and guest experience mindset.
• Experience educating staff on menus and ingredients.

Responsibilities

• Oversee daily restaurant operations including front and back of house.
• Maintain service excellence and seamless dining experiences for guests.
• Monitor quality, vendor relations, and sanitation compliance.
• Organize staff shifts and floor coverage.
• Uphold hospitality standards and company policies.
• Recruit, train and mentor staff for high performance.

Skills

Leadership

Customer service

Staff development

Menu knowledge

Problem-solving

Tools

OpenTable

Avero

POS systems

Job description

The One Group in Memphis is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring a seamless guest experience and strong financial performance. You will lead a high-energy team, uphold brand standards, and drive service excellence.

Ideal candidates bring proven restaurant leadership, a strong focus on guest satisfaction, and extensive knowledge of menus and F&B operations, with experience using OpenTable, Avero, and POS systems.