Restaurant Manager - Lead Guest Experience & Team Growth

Calhoun's; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Telemedicine services

Life insurance

Disability insurance

Paid vacation time

Flex days

Generous 401(k) retirement plan

Job summary

Calhoun's in Knoxville, TN is seeking an experienced Restaurant Manager to lead a high-performing team and deliver outstanding hospitality. You will model leadership, mentor staff and drive guest satisfaction while maintaining operations and financial performance.

Join a hospitality-forward organization known for warm guest experiences, strong local involvement, and a focus on developing people and career growth within a casual to upscale setting.

Qualifications

• Two to five years of management experience in casual, upscale-casual or fine dining.
• A positive, hands‑on leadership style and a genuine passion for hospitality.
• Strong communication, organization and problem‑solving skills.
• Excellent attention to detail.
• Proven ability to train, motivate and develop a successful team.
• Ability to balance excellent guest service with strong operational performance.

Responsibilities

• Lead by example and make guest service and satisfaction a top priority
• Respond to guest concerns quickly and professionally, ensuring every guest leaves happy
• Recruit, train, develop and retain talented front-of-house and back-of-house team members
• Support initiatives that improve the guest experience and build long-term loyalty
• Help the restaurant achieve established operational and financial goals
• Participate in community involvement and local marketing efforts
• Manage food, beverage and labor costs without compromising quality or service
• Monitor operating expenses, including utilities, supplies and smallwares
• Promote a safe working environment by identifying and addressing potential hazards
• Complete daily operational paperwork accurately and on time, including payroll, purchase orders, bank deposits and employment-related forms

Skills

Leadership

Communication

Organization

Problem solving

Attention to detail

Hospitality

Job description

Calhoun's in Knoxville, TN is seeking an experienced Restaurant Manager to lead a high-performing team and deliver outstanding hospitality. You will model leadership, mentor staff and drive guest satisfaction while maintaining operations and financial performance.

Join a hospitality-forward organization known for warm guest experiences, strong local involvement, and a focus on developing people and career growth within a casual to upscale setting.