Restaurant Manager: Lead Team, Guest Experience & Profit

The LINE Hotel Group; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Hiring bonus for DC Ward 1 Residents

Referral bonus

Discounted family rates

Family meals

Paid Time Off

Job summary

The LINE Hotel Group is seeking an exceptional Restaurant Manager to guide The Line DC to its fullest potential, delivering outstanding guest experiences and operational excellence. This hands-on role oversees floor operations, team development, and cost management in a dynamic, vibrant space connected to the Adams Morgan community.

As a leader, you will collaborate with culinary, beverage and marketing teams to drive revenue, implement strategic initiatives, and maintain high standards.

Qualifications

• Bachelor’s degree or equivalent, preferred.
• At least three (3) years’ experience in a leadership role in the restaurant industry.
• Understanding of the Washington, DC market preferred.
• Experience in high volume dining and fine dining background preferred.
• Strong ability in using MS Office (MS Excel and MS Word, in particular) and F&B software systems (i.e. POS and F&B procurement system)
• Cost control and financial management
• Outstanding communication and interpersonal skills
• Excellent reading, writing and oral proficiency in the English Language
• Excellent organizational and time management skills
• Excellent attention to detail
• Ability to multitask
• Work well under pressure, be a team player

Responsibilities

• Assist in managing all aspects of the restaurant, coffee shop and in room dining operations, including front-of-house and back-of-house coordination.
• Responsible for running floor shifts. Oversee opening, closing, and service procedures to ensure consistent quality and efficiency.
• Recruit, train, and develop a high-performing team of servers, and support roles.
• Assist in providing operational oversight of the beverage program in collaboration with the beverage team, ensuring efficient daily execution, adherence to service standards, inventory management, and seamless coordination between front-of-house and beverage operations.
• Foster a positive work environment that promotes teamwork, accountability, and professional growth.
• Maintain a guest-first approach, ensuring exceptional service and resolving any guest concerns promptly.
• Monitor and respond to feedback through in-person interactions and online reviews.
• Collaborate with the Senior Restaurant Manager, culinary team to develop menus and offerings that align with concept and target audience.
• Collaborate with the Senior Restaurant Manager and marketing team to create promotions and initiatives to drive guest traffic and engagement.
• Collaborate with the Senior Restaurant Manager and social media team to ensure up-to-date images of people and food/drink and shared.
• Ensure all menus are correctly programmed into the POS (and printing to the correct areas as well as reporting to the correct revenue centers), including specialty menus for holidays, private events and so on.
• Conduct regular team meetings to communicate goals that speak to mentorship, revenue driving initiatives and performance expectations.
• Monitor inventory, labor costs, and other operational expenses, implementing cost-saving measures as needed.
• Analyze sales trends and industry insights to identify opportunities for growth and innovation.
• Collaborate with the Senior Restaurant Manager on budgets, forecasts, and financial reports to achieve revenue and profitability goals.
• Collaborate with the Senior Restaurant Manager and supporting team to implement short- and long-term strategies to maintain a competitive edge in the restaurant market.
• Build partnerships with local vendors, suppliers, and the community to enhance the restaurant's reputation and offerings.
• Ensure compliance with health, safety, and sanitation regulation.

Skills

Leadership

Communication

Team management

Time management

Attention to detail

Multitasking

Under pressure

Customer service

Education

Bachelor’s degree or equivalent

Tools

POS system

F&B procurement system

MS Excel

MS Word

Job description

The LINE Hotel Group is seeking an exceptional Restaurant Manager to guide The Line DC to its fullest potential, delivering outstanding guest experiences and operational excellence. This hands-on role oversees floor operations, team development, and cost management in a dynamic, vibrant space connected to the Adams Morgan community.

As a leader, you will collaborate with culinary, beverage and marketing teams to drive revenue, implement strategic initiatives, and maintain high standards.