Restaurant Manager: Lead Team, Grow Sales & Service

Ontario Trillium Foundation; Ayer (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay + Bonus Opportunities

Career Growth – We Love to Promotefrom

Employee Perks: Free coffee on shift +

FSA: Flexible Spending Accounts

Sick Time

Paid Time Off

401K + Company Match

Medical and Dental Insurance

Job summary

The Restaurant Manager at Dunkin' leads daily restaurant operations to ensure brand standards and a profitable top-line by developing a capable team that consistently delivers an outstanding guest experience across shifts.

You will hire, train, and coach staff, maintain food safety and cash controls, manage inventory and costs, and implement guest-satisfaction initiatives to build loyalty and drive results.

Qualifications

• Experience in the food service industry with a focus on leadership and safety.
• Strong communication and people management skills for coaching staff.
• Ability to monitor operations, quality, and guest service standards.

Responsibilities

• Oversee Daily Operations – ensure restaurant runs smoothly per brand standards.
• Lead & Develop the Team – hire, train, and inspire staff for fast, friendly service.
• Drive Sales & Guest Satisfaction – implement strategies to boost sales and loyalty.
• Ensure Compliance & Quality – uphold food safety, cash handling, and security procedures.
• Foster a Positive Culture – maintain a high-energy, collaborative work environment.
• Manage Inventory & Costs – monitor stock, waste, and expenses for efficiency.

Skills

Team Leadership

Guest Experience

Operational Excellence

People Management

Food Safety

Communication

Job description

The Restaurant Manager at Dunkin' leads daily restaurant operations to ensure brand standards and a profitable top-line by developing a capable team that consistently delivers an outstanding guest experience across shifts.

You will hire, train, and coach staff, maintain food safety and cash controls, manage inventory and costs, and implement guest-satisfaction initiatives to build loyalty and drive results.