Restaurant Manager: Lead Team & Elevate Guest Experience

Ontario Trillium Foundation; Elkton (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay

Career development

Flexible scheduling

Paid time off

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Dunkin’ product discounts

Recognition programs

EAP

Job summary

Dunkin’ is hiring a Restaurant Manager to lead our team, elevate the guest experience, and grow the business. You will drive daily operations, scheduling, inventory, and training while maintaining Dunkin’s standards and brand integrity.

The role emphasizes hands‑on leadership, team development, and ensuring a positive work culture with a focus on guest satisfaction. Flexible availability and a commitment to excellent service are valued.

Qualifications

• 1+ years of restaurant or retail management experience preferred.
• Strong leadership, organizational, and communication skills.
• Ability to recruit, train, and retain great team members.
• A passion for guest service and creating a positive team culture.

Responsibilities

• Lead and inspire your team to deliver excellent guest service and uphold Dunkin’s high standards.
• Manage daily operations including scheduling, inventory, labor control, and training.
• Foster a positive, team‑first culture while holding team members accountable.
• Resolve guest concerns quickly and professionally.
• Maintain food safety, cleanliness, and brand compliance standards.
• Drive profitability through effective cost control and operational efficiency.
• Support marketing efforts and local promotions to grow sales.

Skills

Leadership

Organizational skills

Communication

Guest service

Recruiting

Staff training

Job description

Dunkin’ is hiring a Restaurant Manager to lead our team, elevate the guest experience, and grow the business. You will drive daily operations, scheduling, inventory, and training while maintaining Dunkin’s standards and brand integrity.

The role emphasizes hands‑on leadership, team development, and ensuring a positive work culture with a focus on guest satisfaction. Flexible availability and a commitment to excellent service are valued.