Restaurant Manager: Lead Team, Elevate Service, Drive Sales

Dunkin'; Olde West Chester (OH); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Dunkin in Ohio is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. You will handle scheduling, inventory, and store systems such as CrunchTime or HotSchedules, hire and train teammates, and uphold Dunkin standards in a fast-paced environment.

This full-time role offers a competitive salary, bonus eligibility, and comprehensive

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Proven ability to lead teams and deliver guest satisfaction.
• Experience with scheduling and inventory management.
• Familiarity with Dunkin standards and guest service expectations.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and ensure adherence to standards.
• Drive sales while controlling labor, inventory, and operating costs.
• Create and monitor employee schedules; supervise back-office processes.

Skills

Leadership

Coaching

Communication

Hiring & Training

Scheduling

Inventory Management

Customer Service

Problem-Solving

Operations Management

Team Development

Tools

CrunchTime

HotSchedules

Job description

Dunkin in Ohio is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. You will handle scheduling, inventory, and store systems such as CrunchTime or HotSchedules, hire and train teammates, and uphold Dunkin standards in a fast-paced environment.

This full-time role offers a competitive salary, bonus eligibility, and comprehensive