Restaurant Manager: Lead Team, Elevate Guest Experience

Dunkin'; Canal Winchester (OH); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid training

Shift meals

Tuition assistance

Leadership development

Referral bonuses

Recognition programs

Job summary

Dunkin' in Canal Winchester, Ohio, is looking for a Restaurant Manager to lead daily operations and build a high-performing team. You will drive sales and guest experiences in a fast-paced QSR setting.

Requirements include 2+ years of leadership experience; familiarity with CrunchTime or HotSchedules is preferred. The role offers a salary of $45,000–$58,000 plus bonus and benefits with opportunities for growth within the Dunkin' franchise.

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Experience with CrunchTime, HotSchedules, or similar systems preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Coaching

Communication

Hiring

Training

Scheduling

Inventory management

Customer service

Problem-solving

Operations management

Tools

CrunchTime

HotSchedules

Job description

Dunkin' in Canal Winchester, Ohio, is looking for a Restaurant Manager to lead daily operations and build a high-performing team. You will drive sales and guest experiences in a fast-paced QSR setting.

Requirements include 2+ years of leadership experience; familiarity with CrunchTime or HotSchedules is preferred. The role offers a salary of $45,000–$58,000 plus bonus and benefits with opportunities for growth within the Dunkin' franchise.