Restaurant Leader: Elevate Guest Experience & Operations

Hunter Super Techs - TurnPoint; Lima (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Dunkin' seeks a General Restaurant Manager to lead daily operations at a Lima, Ohio location. You will drive guest satisfaction, financial performance and team development while upholding Dunkin' standards and franchisee policies.

You will recruit, train, and supervise staff, manage inventory and costs, and ensure compliance with health and safety guidelines. Strong leadership and a guest-focused mindset are essential.

Qualifications

• Strong leadership experience in retail, restaurant or hospitality preferred.
• Excellent guest service mindset and communication skills.
• Ability to manage budgets, inventory and staff scheduling.
• Proven track record of coaching, developing and mentoring team members.

Responsibilities

• Recruit, hire, train and supervise restaurant team members and shift leaders.
• Oversee opening/closing, cash handling and daily operational tasks.
• Ensure health, safety and sanitation standards are met.
• Monitor guest feedback and implement improvement plans.
• Control food and labor costs to maximize profitability.
• Coach staff to deliver friendly, efficient guest experiences.

Skills

Analytical skills

Team leadership

Customer focus

Time management

Conflict resolution

Coaching & feedback

Adaptability

Staff development

Education

College degree preferred

Job description

Dunkin' seeks a General Restaurant Manager to lead daily operations at a Lima, Ohio location. You will drive guest satisfaction, financial performance and team development while upholding Dunkin' standards and franchisee policies.

You will recruit, train, and supervise staff, manage inventory and costs, and ensure compliance with health and safety guidelines. Strong leadership and a guest-focused mindset are essential.