Restaurant Manager | Lead Team, Elevate Guest Experience

Dunkin' Donuts; Merrillville (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' Donuts in Merrillville, IN is seeking a Restaurant Manager to lead a team and deliver great guest experiences while achieving profitable top-line sales.

You will manage staffing, training, and development, uphold brand standards, ensure safety and cleanliness, and drive operations excellence through coaching, scheduling, and cost control to meet guest and business goals. You will coach the team, monitor performance, and ensure ServSafe certification.

Qualifications

• Ability to communicate clearly in English.
• Strong math and financial skills.
• Experience in restaurant, retail, or supervisory roles.

Responsibilities

• Lead a team and promote a respectful, coaching culture.
• Hire, train, and develop staff; plan staffing to meet guest and business needs.
• Ensure Dunkin’ Donuts standards and guest satisfaction.
• Drive profitability through labor, food, and cash control.
• Complete required training including ServSafe certification.

Skills

English communication

Financial management

Restaurant supervision

Staffing and scheduling

Guest service focus

Education

High school diploma or equivalent

Job description

Dunkin' Donuts in Merrillville, IN is seeking a Restaurant Manager to lead a team and deliver great guest experiences while achieving profitable top-line sales.

You will manage staffing, training, and development, uphold brand standards, ensure safety and cleanliness, and drive operations excellence through coaching, scheduling, and cost control to meet guest and business goals. You will coach the team, monitor performance, and ensure ServSafe certification.