Restaurant Manager - Lead Team, Elevate Guest Experience

Shake Shack; Maple Grove (MN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Weekly pay and performance bonuses

Shake Shack meal discounts

Exclusive corporate discounts for a&?

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Ins.

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in Minnesota is seeking a Restaurant Manager to lead daily operations, deliver exceptional guest service, and uphold the Shack hospitality standard. You will train team members, coach performance, and promote the brand in the local community through events.

The role requires 2–3 years of management in a high‑volume setting, solid knowledge of operations and finance, flexible hours, and a commitment to food safety.

Qualifications

• 2-3 years of restaurant management experience in a high-volume setting.
• Knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Operations management

Guest service

Food safety knowledge

Job description

Shake Shack in Minnesota is seeking a Restaurant Manager to lead daily operations, deliver exceptional guest service, and uphold the Shack hospitality standard. You will train team members, coach performance, and promote the brand in the local community through events.

The role requires 2–3 years of management in a high‑volume setting, solid knowledge of operations and finance, flexible hours, and a commitment to food safety.