Restaurant Manager — Lead Team, Drive Guest Experience, Bonus

Dunkin' Donuts; Southlake (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly Bonus Program

Employee Meal Discounts

Health Insurance

Paid Vacation

Growth Opportunities

Job summary

Quality Brand Group LLC, a multi-store Dunkin’ franchisee in Texas, seeks a Restaurant Manager to oversee store operations, lead a team, and drive sales and guest satisfaction. You will manage staffing, training, scheduling, and ensure quality service while upholding food safety standards; the role requires leadership, communication, and a passion for results in a fast-paced environment.

This on-site role offers competitive pay, a monthly bonus program, health benefits, and opportunities for

Qualifications

• Must fluently speak/read English.
• Math and writing skills.
• Restaurant, retail, or supervisory experience required.
• Guest focus – anticipate and exceed guests’ needs.
• Passion for results – set targets and deliver on commitments.
• Problem solving and decision making – use analysis and judgment.
• Building effective teams – place the right people in the right roles.
• Must be physically capable of lifting 30–50 pounds and using restaurant equipment.

Responsibilities

• Lead operational excellence in the store.
• Aim for 100% guest satisfaction.
• Train and develop team members.
• Achieve financial goals such as sales projections and cost control.
• Communicate effectively and coach staff.
• Manage purchasing, scheduling, sales, training and facilities maintenance.

Skills

Guest focus

Leadership

Communication

Problem solving

Job description

Quality Brand Group LLC, a multi-store Dunkin’ franchisee in Texas, seeks a Restaurant Manager to oversee store operations, lead a team, and drive sales and guest satisfaction. You will manage staffing, training, scheduling, and ensure quality service while upholding food safety standards; the role requires leadership, communication, and a passion for results in a fast-paced environment.

This on-site role offers competitive pay, a monthly bonus program, health benefits, and opportunities for