Restaurant Manager - Lead Team, Delight Guests, Drive Growth

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Job summary

Concord Hospitality Enterprises in Raleigh, NC is seeking a Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while achieving operating and financial goals.

You will ensure quality, consistency and service excellence across all restaurant areas, train and develop staff, manage costs and collaborate with the culinary team to optimize menus and guest satisfaction.

Qualifications

• Experience in restaurant management, hospitality, or food and beverage operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction.
• Ensure meals are served promptly, with proper portioning, plating, and temperature.
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations.
• Lead daily service briefings and ongoing staff development programs.
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations.
• Collaborate with the Chef on food production, quality, and presentation.
• Oversee selection, pricing, and procurement of beverages, including wine and liquor.
• Assist in financial planning, budgeting, and achieving restaurant sales and cost goals.
• Execute marketing initiatives, enhance guest experience, and identify revenue opportunities.
• Maintain labor management and cost controls in line with financial objectives.

Skills

Leadership

Communication

Hospitality Experience

Operations Management

Job description

Concord Hospitality Enterprises in Raleigh, NC is seeking a Restaurant Manager to lead our food and beverage team, delivering exceptional guest experiences while achieving operating and financial goals.

You will ensure quality, consistency and service excellence across all restaurant areas, train and develop staff, manage costs and collaborate with the culinary team to optimize menus and guest satisfaction.