Restaurant Manager: Lead Service & Guest Experience

North Italia; Peoria (AZ); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Health Savings Account

401k with company match

Tuition assistance

Next day pay available

Employee assistance program

Job summary

North Italia in Peoria, AZ is seeking a Restaurant Manager to lead a high-volume, full-service operation. You will manage shifts, coordinate with the kitchen, and ensure outstanding guest experiences in line with our hospitality standards.

We offer comprehensive benefits including medical, dental and vision, company-paid life and disability, paid time off, an HSA, a 401(k) match, tuition assistance, and access to next-day pay. Join a team that values great hospitality every time.

Qualifications

• 2+ years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Strong communication skills.
• Must be able to work ten-hour plus shifts and stand for extended periods.
• Able to work closing shifts, weekends and holidays as needed.
• Prior POS experience (POSitouch) is a plus.

Responsibilities

• Manage shifts including scheduling and planning.
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure guest experience quality.
• Manage on-the-fly requests with poise to create a calm work environment.
• Foster continuous learning, feedback, and corrective action.
• Work the floor with the team to improve service and efficiency.
• Collaborate with the kitchen to evaluate prep levels and food quality before shifts.
• Run the restaurant with ownership mindset.

Skills

Strong communication skills

Leadership

Tools

POSitouch

Crunchtime

OpenTable

Job description

North Italia in Peoria, AZ is seeking a Restaurant Manager to lead a high-volume, full-service operation. You will manage shifts, coordinate with the kitchen, and ensure outstanding guest experiences in line with our hospitality standards.

We offer comprehensive benefits including medical, dental and vision, company-paid life and disability, paid time off, an HSA, a 401(k) match, tuition assistance, and access to next-day pay. Join a team that values great hospitality every time.