Restaurant Manager - Lead People & Guest Experience

Shake Shack Enterprises, LLC; Midlothian (VA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Commuter benefits

Pre‑Tax accounts

Growth opportunities

Job summary

Shake Shack Enterprises, LLC in Midlothian, Virginia is seeking a Restaurant Manager to lead daily operations, train team members, motivate staff, and deliver exceptional hospitality in a fast-paced setting.

You will promote the brand locally, ensure sanitation and safety compliance, and develop plans to grow the Shack presence. We offer weekly pay, bonuses, meal discounts, benefits, a 401(k) match, paid time off, parental leave, and growth opportunities.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Guest service

Operations

Financial acumen

Job description

Shake Shack Enterprises, LLC in Midlothian, Virginia is seeking a Restaurant Manager to lead daily operations, train team members, motivate staff, and deliver exceptional hospitality in a fast-paced setting.

You will promote the brand locally, ensure sanitation and safety compliance, and develop plans to grow the Shack presence. We offer weekly pay, bonuses, meal discounts, benefits, a 401(k) match, paid time off, parental leave, and growth opportunities.