Restaurant Manager — Lead Ops & Guest Experience

IHOP 3586 Wylie; Wylie (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP in Wylie, TX is hiring a Restaurant Manager for a full-time role. The job involves overseeing restaurant operations during shifts, guiding staff, and ensuring guest satisfaction while maintaining high standards of cleanliness and product quality.

A focus on developing employees and upholding company policies is required. The position may require varying schedules, open availability, and willingness to work at multiple local units or relocate.

Qualifications

• Open availability
• Awareness of events in the local area to ensure proper staffing
• Willing to work at any local units or possibly relocate

Responsibilities

• Oversee the entire operation during scheduled shifts and make daily decisions.
• Provide consistent support to staff and ensure positive guest interactions.
• Uphold standards, maintain product quality, and ensure high levels of cleanliness and sanitation.
• Provide employees with feedback to facilitate development and enhance operations.
• Ensure employees adhere to uniform standards and perform galley line checks for weights, temperatures, cleanliness, and organization.
• Staff the unit by interviewing, hiring, and training hourly candidates, plus orientations for new employees.
• Prepare daily reports (Daily Sales Reports, Daily Cash Interims, Daily Labor controls) and ensure assets are controlled.
• Prepare food production checklists and ensure proper implementation of company recipes.
• Order food, small wares, uniforms and other products to maintain standards.
• Identify opportunities and implement plans; have authority to approve discounts and ensure safety of staff and guests.

Job description

IHOP in Wylie, TX is hiring a Restaurant Manager for a full-time role. The job involves overseeing restaurant operations during shifts, guiding staff, and ensuring guest satisfaction while maintaining high standards of cleanliness and product quality.

A focus on developing employees and upholding company policies is required. The position may require varying schedules, open availability, and willingness to work at multiple local units or relocate.