Restaurant Manager: Lead Guest Experience & Operations

Lado a Lado; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401K with company match

Paid time off

Job summary

Lado A Lado in Uptown Phoenix is seeking an experienced Restaurant Manager to lead a new Sonoran-inspired concept from Upward Projects and Chiwas Hospitality. You will direct front- and back-of-house teams, shape guest experiences, and drive daily operations toward budget goals.

You will recruit, train, and develop staff, uphold safety and service standards, and partner with vendors to deliver authentic hospitality. Prior experience and ServSafe certification are required.

Qualifications

• 1 year of full-service restaurant Manager experience or 3-5 years in a lead/supervisory role in a restaurant.
• Combined work experience and education will be considered in decisions.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required

Responsibilities

• Direct, plan, and monitor staff to deliver memorable guest experiences.
• Lead budgeting and ensure sales/profit targets are met.
• Oversee beverage, FOH inventory, and vendor management.
• Coach and train service staff to uphold standards.
• Ensure safety, cleanliness, decor, and compliance

Skills

Restaurant management

Staff development

Budgeting & P&L

Customer service

Vendor management

Safety & compliance

Education

Bachelor’s or Associate’s degree in Hospitality/Management/Business

Job description

Lado A Lado in Uptown Phoenix is seeking an experienced Restaurant Manager to lead a new Sonoran-inspired concept from Upward Projects and Chiwas Hospitality. You will direct front- and back-of-house teams, shape guest experiences, and drive daily operations toward budget goals.

You will recruit, train, and develop staff, uphold safety and service standards, and partner with vendors to deliver authentic hospitality. Prior experience and ServSafe certification are required.