Restaurant Manager

Lado a Lado; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401K with company match

Paid time off

Job summary

Lado A Lado in Uptown Phoenix is seeking an experienced Restaurant Manager to lead a new Sonoran-inspired concept from Upward Projects and Chiwas Hospitality. You will direct front- and back-of-house teams, shape guest experiences, and drive daily operations toward budget goals.

You will recruit, train, and develop staff, uphold safety and service standards, and partner with vendors to deliver authentic hospitality. Prior experience and ServSafe certification are required.

Qualifications

• 1 year of full-service restaurant Manager experience or 3-5 years in a lead/supervisory role in a restaurant.
• Combined work experience and education will be considered in decisions.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required

Responsibilities

• Direct, plan, and monitor staff to deliver memorable guest experiences.
• Lead budgeting and ensure sales/profit targets are met.
• Oversee beverage, FOH inventory, and vendor management.
• Coach and train service staff to uphold standards.
• Ensure safety, cleanliness, decor, and compliance

Skills

Restaurant management

Staff development

Budgeting & P&L

Customer service

Vendor management

Safety & compliance

Education

Bachelor’s or Associate’s degree in Hospitality/Management/Business

Job description

Description

A new chapter in Phoenix hospitality is taking shape — and we’re building the team to bring it to life. Lado A Lado is an all-new Sonoran-inspired restaurant coming to Uptown Phoenix, created through a collaboration between Upward Projects and the James Beard-nominated Chiwas Hospitality Group. Rooted in the flavors and traditions of Northern Mexico, Lado A Lado brings together live-fire cooking, a coastal raw bar, and the kind of warm, genuine hospitality that makes a restaurant feel like part of the neighborhood. We’re looking for passionate, curious people who want to help create something from the ground up, bring good energy to the table, and be part of a team that makes people feel good. If that sounds like your kind of place, we’d love to meet you.

WHO WE ARE

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Achieve as a Team
• Get Extraordinary Results
• Inspire with Hospitality

ABOUT THE RESTAURANT MANAGER ROLE

The primary responsibilities of the Restaurant Manager are to create sincere and genuine connections with team members, guests, vendors, and members of the community. This position is responsible for directing, planning, implementing, and monitoring the functions of staff members to deliver positive memorable experiences, produce quality work, and efficiently use the company’s resources to meet or exceed budgeted sales and profits.

TO BE SUCCESSFUL YOU MUST

• Manage beverage ordering, pars, promotions, and cost control (COGs).
• Conduct Bar Walks to audit wash lines, builds, and jigger use.
• Maintain FOH inventory accuracy and support beverage P&L management.
• Perform regular Facilities Walks and audits to uphold cleanliness, maintenance, and decor standards.
• Oversee maintenance requests, invoicing, and vendor management through Service Channel.
• Manage vendors for cleaning, linens, pest control, plants, and seasonal needs (heaters, mats, irrigation).
• Maintain all furniture, equipment, umbrellas, heaters, lighting, and music systems.
• Oversee store lighting, music ambiance, and ensure seasonal equipment is in place and functional.
• Lead first aid and safety equipment checks; participate in Safety Committee.
• Ensure execution and upkeep of menus, table talkers, and promotional marketing materials.
• Maintain backstock and condition of glassware, smallwares, and printed materials.
• Manage Preventative Maintenance (PM) and Repairs & Maintenance (R&M) budgets.
• Provide updates and reporting on budget spend, project status, and area of responsibility at manager meetings.
• Support hiring, scheduling, and development of service assistant and host teams.
• Coach and train team members to uphold standards in lighting, music levels, and guest environment even in leadership’s absence.

BENEFITS TO ENJOY

• Medical with company contribution
• Vision and Dental Insurance
• Vacation and earned paid sick time
• 401K with company match
• Flexible Spending and Dependent Care Accounts
• Teledoc Services for all team members
• Long Term Disability, Life Insurance, and AD&D
• Paid Parental Leave
• Meal Discounts and Perks
• Thanksgiving and Christmas off
• Mental Wellness and Life Event Management programs
• Fitness Program Discount
• Opportunities to give your feedback and let your voice be heard
• Company appreciation events and parties
• Anniversary recognition and rewards

Requirements

• The position requires 1 year of full-service restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant.
• Combined work experience and education will be considered in decisions.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• Servsafe and Responsible Alcohol Service Certifications are required