Restaurant Ops Leader - Guest Experience & Growth

Main Event; Tempe (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Operational leadership team

Fun work environment

Job summary

Main Event in Tempe, AZ is seeking an Restaurant Operations Manager to lead daily restaurant and entertainment operations. You will guide hourly team members, drive guest satisfaction, and ensure strong operational standards while managing staffing, training, and performance metrics.

The role requires 2+ years in hospitality, strong leadership, and the ability to navigate a fast-paced environment with weekends and holidays included.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality experience.
• Experience managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willingness to work weekends, nights and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Demonstrating proactive leadership to ensure positive staff and guest experiences through coaching and engagement.
• Interacting with guest service-focused team members in recruiting, hiring, coaching and development.
• Living our core values and guiding others to do so while delivering timely, high-quality results.

Skills

Restaurant experience

Leadership

Staff coaching

Cost control

Labor management

Job description

Main Event in Tempe, AZ is seeking an Restaurant Operations Manager to lead daily restaurant and entertainment operations. You will guide hourly team members, drive guest satisfaction, and ensure strong operational standards while managing staffing, training, and performance metrics.

The role requires 2+ years in hospitality, strong leadership, and the ability to navigate a fast-paced environment with weekends and holidays included.