Restaurant Manager - Lead Guest Experience & Growth

Colony Grill; Norwalk (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Job summary

Colony Grill is seeking a Restaurant Manager to oversee daily operations, optimize guest satisfaction, and drive sales and brand consistency across markets. You will lead hospitality teams, manage beverage programs, and ensure high standards in service while coordinating with events and partnerships.

Ideal candidates bring 2+ years in hospitality leadership, strong people skills, and a proven track record in operations, finance, and event planning.

Qualifications

• 2+ years hospitality managerial experience or customer service management.
• Knowledge of beer, wines and spirits.
• Experience in beverage management and smart ordering strategies.
• Computer literacy / familiarity with restaurant management software.
• Experience in new business development and event planning.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker with proactive problem-solving approach.
• Time-management skills for effective prioritization.
• Team player.
• Ability to communicate effectively, both verbally and in writing.
• Valid Driver's License.

Responsibilities

• Establish, maintain and enforce consistently high standards in performance.
• Lead operational duties to maximize efficiency, productivity and organization.
• Adapt leadership style to a variety of situations and scenarios.
• Supervise, coach, develop, lead and motivate employees.
• Demonstrate enthusiasm and warmth toward the guest and uphold the mission.
• Be self-motivated and competitive, growing self and staff.
• Communicate effectively, both verbally and in writing.
• Listen actively, transfer knowledge, and uphold company values of trust, respect and excellence.

Skills

Leadership

Customer service

Teamwork

Financial management

Communication

Problem solving

Time management

Self-motivated

Food & beverage knowledge

Event planning

Tools

Restaurant management software

Job description

Colony Grill is seeking a Restaurant Manager to oversee daily operations, optimize guest satisfaction, and drive sales and brand consistency across markets. You will lead hospitality teams, manage beverage programs, and ensure high standards in service while coordinating with events and partnerships.

Ideal candidates bring 2+ years in hospitality leadership, strong people skills, and a proven track record in operations, finance, and event planning.