Restaurant Manager: Lead a Guest-First Team to Profitability

Cafua Management; Windham (NH); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Outings, recognition contests

Employee discounts and discounted pet-

Complimentary and discounted meals

Monthly Bonus Plan

Job summary

Cafua Management Company is seeking a Restaurant Manager to lead and develop a team across Dunkin Donuts locations, delivering exceptional guest experiences in a fast-paced restaurant environment. You will drive operational excellence, ensure brand standards, and manage safety, quality, and profitability while coaching staff and maintaining a guest-first culture.

With 200+ locations across multiple states, Cafua Management Company offers opportunities for growth within a franchise network and a

Qualifications

• Must be able to lift a minimum of 30 lbs.
• Must be able to stand for 6+ hours at a time.
• Must be 18+ years or older.
• Must be authorized to work in the U.S.
• Fluent in English.

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees' job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills

Leadership

Communication

Coaching

Guest focus

Problem solving

Decision making

Interpersonal relationships

Conflict management

Developing direct reports

Business and financial acumen

Job description

Cafua Management Company is seeking a Restaurant Manager to lead and develop a team across Dunkin Donuts locations, delivering exceptional guest experiences in a fast-paced restaurant environment. You will drive operational excellence, ensure brand standards, and manage safety, quality, and profitability while coaching staff and maintaining a guest-first culture.

With 200+ locations across multiple states, Cafua Management Company offers opportunities for growth within a franchise network and a