Guest-First Restaurant Manager: Lead Teams & Profit

Dunkin' Donuts; China (ME); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Employee discounts and discounted food

Job summary

Cafua Management Company, a Dunkin Donuts franchisee, is seeking a Restaurant Manager to lead a team and deliver exceptional guest experiences. You will oversee daily operations, enforce Dunkin standards and coach staff to achieve top-line results.

The role emphasizes people leadership, process execution, and cost controls to sustain profitability while maintaining a high standard of service and product quality.

Qualifications

• Must be able to lift a minimum of 50 lbs.
• Must be able to stand for 6+ hours at a time.
• Two years of management experience in restaurant or retail preferred.
• Proficient in English.
• Must be authorized to work in the United States.

Responsibilities

• Recruit, hire, train and develop their employees.
• Communicate job expectations to their employees.
• Plan, monitor, appraise and review employees’ job performance.
• Provide coaching and feedback; discipline when appropriate.
• Create and maintain a guest-first culture in the restaurant.
• Ensure shifts are staffed with qualified Team Members to achieve guest service goals.
• Maintain safe, sanitary and healthy environment by following safety guidelines and laws.
• Execute brand standards and systems.

Skills

Fluent English

Education

High School diploma

Job description

Cafua Management Company, a Dunkin Donuts franchisee, is seeking a Restaurant Manager to lead a team and deliver exceptional guest experiences. You will oversee daily operations, enforce Dunkin standards and coach staff to achieve top-line results.

The role emphasizes people leadership, process execution, and cost controls to sustain profitability while maintaining a high standard of service and product quality.