Restaurant Manager Internal

Workstream; Fort Collins (CO); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

4/40 work week

Sundays off + 1 Saturday per month

3 Day weekend per quarter

Employee meal allowance

Health Care

Paid Time off

401K with match

Scholarship opportunities

Online Learning Library

Floating holidays

Closed Thanksgiving and Christmas

Job summary

Chick-fil-A is seeking a Restaurant Manager in Fort Collins to lead daily operations, manage labor, ensure food safety and quality, and drive guest satisfaction. The role involves coaching team members, coordinating catering orders, and upholding our mission and core values.

Ideal candidates have 2+ years in CFA or relevant experience, strong communication and leadership skills, and the ability to perform in a fast-paced environment. Competitive benefits and a supportive culture are offered.

Qualifications

• Excellent verbal, written communication skills & customer service.
• Excellent organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Responsibilities

• Open and/or close the restaurant following operational and safety standards.
• Manage labor cost by ensuring TMs clock in/out as scheduled.
• Ensure proper fulfillment and timeliness of all catering orders.
• Issue performance coaching and/or documentation for tardiness or missed shifts, uniform violations, general performance.
• Cash management – safe and tills counted every shift, inaccuracies reported and followed up on.
• Report TM injuries through Sedgwick (Insurance company).
• Push transaction counts by encouraging speed and accuracy.
• Assess and redeploy TMs to relieve bottlenecks and close gaps.
• Set and communicate goals for each hour.
• Ensure tech and gear are put away after shift, everything is in working order.
• Communicate business level with kitchen Hot/Cold Production Leads.
• Manage Food Cost daily by reducing waste and checking quality products are received by vendors.
• Understand and execute SAFE Daily Critical audits every shift.
• Ensure food safety practices are being followed, i.e. timers, chicken cool down process, date labels.
• Print prep reports for daily use All.
• Overall guest satisfaction.
• Train, Evaluate, Coach, Develop, and Mentor Team Members.
• Communicate goals, upcoming events/promotions to the team.
• Recognize TM achievements, celebrate life events, and mentor in times of need.

Skills

Communication

Organization

Time management

Analytical skills

Leadership

Delegation

Stress management

Education

Some college experience preferred

Job description

Restaurant Manager Roles/Expectations

The purpose of a Chick-fil-A Restaurant Manager (RM) is threefold:

• Ensure daily execution of our mission to be the Most Caring Company, and our Strategy of Winning
• Hearts Every Day
• Lead the business in achieving our sales/transactions goals, as well as adhering to our Food Safety and
• Food Quality requirements
• Protect and nurture the culture within the team and grow their commitment to our core values: Care
• for Yourself, Care for Your Teammates, Care for the Guest and Care for the Business

RMs will fill any one of 4 roles on a shift.

Manager on Duty (MOD), Drive-thru Lead, Hot Production or Cold Production Lead. Leadership of a certain area involves; management of systems and processes, team engagement, and measurement of real business results in that area.

Tasks/Abilities

MOD

• Open and/or close the restaurant following operational and safety standards.
• Manage labor cost by ensuring TMs clock in/out as scheduled
• Ensure proper fulfillment and timeliness of all catering orders.
• Issue performance coaching and/or documentation for tardiness or missed shifts, uniform violations,
• general performance
• Cash management – safe and tills counted every shift, inaccuracies reported and followed up on
• Report TM injuries through Sedgwick (Insurance company)

Drive-thru Lead

• Push transaction counts by encouraging speed and accuracy
• Assess and redeploy TMs to relieve bottlenecks and close gaps
• Set and communicate goals for each hour
• Ensure tech and gear are put away after shift, everything is in working order
• Communicate business level with kitchen Hot/Cold Production Leads
• Manage Food Cost daily by reducing waste and checking quality products are received by vendors
• Understand and execute SAFE Daily Critical audits every shift
• Ensure food safety practices are being followed, i.e. timers, chicken cool down process, date labels
• Print prep reports for daily use All

All

• Overall guest satisfaction
• Train, Evaluate, Coach, Develop, and Mentor Team Members
• Communicate goals, upcoming events/promotions to the team
• Recognize TM achievements, celebrate life events, and mentor in times of need

Required Skills/Abilities:

• Excellent verbal, written communication skills & customer service skills
• Excellent organizational skills and attention to detail
• Time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment

Education/Experience:

• 2+ years of CFA or other relevant experience
• Must be able to communicate proficiently both written and orally in English
• Some college experience desired but not required

Benefits

• Opportunity for 4/40 work week
• Sundays off + 1 Saturday per month
• 3 Day weekend once a quarter
• Employee meal allowance up to 2 meals a day
• Health Care, Paid Time off and 6% matching 401K available
• Scholarship opportunities
• Online Learning Library
• 2 floating paid holidays a year
• Closed Thanksgiving and Christmas, shortened hours on several other major holidays (July 4th,
• Labor/Memorial/New Years Day)

Physical Requirements:

• Climbing, bending, stooping, stretching, and lifting required
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.