Restaurant Manager - In Room Dining (Overnight Shift)

Wynn Resorts; Las Vegas (NV); On-site; USD 110,000 - 150,000; Full time

Job summary

Wynn Las Vegas is seeking an In-Room Dining Manager for the overnight shift. You will lead the In-Room Dining team, ensuring bespoke delivery of culinary and beverage offerings with flawless presentation in a luxury setting.

Responsibilities include overseeing operations, maintaining service standards, managing labor and budgeting, and collaborating with F&B leadership to elevate the guest experience. A minimum of five years in high-end hospitality is required.

Qualifications

• Five years of progressive hospitality experience in luxury, high-volume settings.
• Two years of supervisory or management experience in F&B or In-Room Dining.
• Proven leadership in Forbes Travel Guide‑rated or elite luxury venues.
• Strong financial stewardship: budgeting, labor, and P&L accountability.
• Proficiency with hospitality technology platforms and POS systems.

Responsibilities

• Cultivate and inspire excellence within the In-Room Dining team, fostering professionalism, accountability, and refined service while monitoring performance, attendance, and engagement.
• Maintain a visible leadership presence, representing Wynn Las Vegas service standards and values.
• Oversee daily In-Room Dining operations to deliver impeccable, bespoke dining and beverage service with refined presentation.
• Monitor guest experience from order to delivery and follow-up, addressing concerns with discretion.
• Collaborate with F&B leadership, culinary teams, and hotel operations for seamless service coordination.
• Manage departmental financial performance including labor, expenses, budgeting, forecasting, and P&L objectives.
• Develop strategic scheduling and operating plans based on staffing and business volumes.
• Identify service refinements and revenue opportunities to enhance guest experience.

Skills

Leadership

Customer service

Hospitality

Forecasting

Team development

Tools

POS systems

Job description

Restaurant Manager - In Room Dining (Overnight Shift)

• Full-time
• FLSA Status: Exempt
• Division: 22700 - F&B
• Career Areas: Food & Beverage
• Status: Full-Time

Wynn Las Vegas' In-Room Dining Manager is responsible for cultivating an exceptional dining experience that embodies Wynn Las Vegas' distinguished standards for luxury hospitality, personalized service, and operational excellence.

• Cultivate and inspire excellence within the In-Room Dining team, fostering professionalism, accountability, and refined service while monitoring performance, attendance, and engagement.
• Maintain a visible leadership presence throughout operations, serving as an exemplary ambassador of Wynn Las Vegas service standards and values.
• Oversee daily In-Room Dining operations to ensure impeccable, accurate, and bespoke delivery of culinary and beverage offerings while maintaining sophisticated presentation and service standards.
• Monitor the guest experience from order placement through delivery and follow-up, identifying opportunities to elevate service and address concerns with professionalism and discretion.
• Collaborate with Food & Beverage leadership, culinary teams, and hotel operations to ensure seamless service coordination and effective communication.
• Manage departmental financial performance, including labor, expenses, budgeting, forecasting, and profit-and-loss objectives.
• Develop strategic scheduling and operating plans based on staffing requirements and business volumes to support service excellence and productivity.
• Identify service refinements and revenue opportunities to enhance guest experience and operational performance.
• Ensure compliance with Wynn Resorts policies, health, safety, sanitation, alcohol-service, and regulatory requirements.
• Maintain comprehensive knowledge of menus, ingredients, beverage offerings, service standards, and hotel amenities to support guests and team members.
• Perform additional duties as assigned by Food & Beverage leadership.

• Minimum of five (5) years of progressive hospitality experience within distinguished, high-volume, upscale, or luxury food and beverage operations with annual revenues exceeding $7 million
• Minimum of two (2) years of supervisory or management experience in food and beverage operations, with demonstrated expertise in In-Room Dining, fine dining, or prestigious luxury hotel environments
• Distinguished track record of leadership excellence in Forbes Travel Guide-rated establishments or comparable elite luxury hospitality venues
• Demonstrated mastery in financial stewardship, including labor optimization, departmental budgeting, forecasting, and P&L accountability
• Advanced proficiency with sophisticated hospitality technology platforms, point-of-sale systems, and operational management software
• Refined ability to cultivate and inspire high-performing teams through strategic delegation, mentorship, and accountability while fostering a culture of operational excellence
• Distinguished analytical, problem-solving, and decision-making capabilities in fast-paced, high-volume luxury environments
• Exceptional interpersonal and communication acumen with the ability to navigate complex stakeholder relationships and resolve matters with discretion and refined professionalism
• Fluent English proficiency, both written and verbal; multilingual capabilities are highly valued
• Current eligibility to obtain and maintain all required licenses and work authorizations as mandated by applicable regulations
• Minimum age of 21 years or above

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