Restaurant Manager — Hands-On Leader in Fast-Casual Ops

Steak 'n Shake Wood River; Wood River (IL); On-site; USD 26,708 - 38,038; Full time

Benefits offered by this job

Bitcoin Bonus Pay

Newborn Match

Medical/Rx

HSA with Employer Contribution

Dental

Vision

401(k) with 4% Employer Match

Job summary

Steak 'n Shake Wood River is seeking a Restaurant Manager to lead from the front, blending hospitality with hands-on operations. You will be responsible for guest experience, line leadership, and brand standards across all shifts.

This role emphasizes operational excellence, food cost control, and labor optimization with a focus on teamwork and strong customer service. Competitive pay and benefits are offered.

Qualifications

• 1+ years of QSR or fast-casual restaurant management experience required.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands-on leadership—comfortable working the drive through or grill when needed.
• Tech-savvy with POS systems, inventory platforms, and invoice tools.
• Minimum of 18 years of age.

Responsibilities

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing.
• Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols.
• Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross-training, and station versatility.
• Oversee inventory from the back door to the front line.
• Recruit, train, and retain top hourly talent through clear feedback and coaching.
• Hands-on leadership—comfortable working the drive through or grill when needed.

Skills

Leadership

Customer service

Communication

Adaptability

Problem solving

Tools

POS systems

Inventory platforms

Invoice tools

Job description

Steak 'n Shake Wood River is seeking a Restaurant Manager to lead from the front, blending hospitality with hands-on operations. You will be responsible for guest experience, line leadership, and brand standards across all shifts.

This role emphasizes operational excellence, food cost control, and labor optimization with a focus on teamwork and strong customer service. Competitive pay and benefits are offered.