Shift Manager: Lead Fast-Paced Team & Flexible Scheduling

Steak 'n Shake Wood River; Wood River (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Employer Contribution

Dental

Vision

Life & Disability

401(k) with Employer Match

Paid Training

Meal Discounts

Job summary

Steak ’n Shake Wood River is hiring for a Shift Manager who can lead daily operations with energy and accountability. The role focuses on opening/closing, service speed, accuracy, and guest satisfaction while upholding brand standards.

We offer market-leading wages, up to $22.50 per hour, plus perks and benefits designed to support you and your family, with opportunities for growth in a fast-paced restaurant environment.

Qualifications

• US work authorization required.
• High school diploma or equivalent.
• Experience in supervisory or restaurant management roles preferred.
• Strong people skills and guest service mindset.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.

Skills

Leadership

Guest service

Communication

Team mentoring

Problem solving

Education

High School Diploma or equivalent

Job description

Steak ’n Shake Wood River is hiring for a Shift Manager who can lead daily operations with energy and accountability. The role focuses on opening/closing, service speed, accuracy, and guest satisfaction while upholding brand standards.

We offer market-leading wages, up to $22.50 per hour, plus perks and benefits designed to support you and your family, with opportunities for growth in a fast-paced restaurant environment.