Restaurant Manager — Guest Experience & Team Leader

Denny’s, Inc.; Glendale (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Denny's is seeking a Restaurant Manager to supervise 15–20 crew members, ensure smooth operation of shifts, and deliver a great dining experience. The role requires leadership in guest service, staff development, and cost control while maintaining Denny's brand standards.

Responsibilities include directing operations, hiring and coaching staff, and ensuring sanitation and financial performance. A 50–55 hour work week is common, with weekend and holiday shifts as needed.

Qualifications

• Minimum of 2 years’ experience in restaurant, hospitality, or retail management.
• Food Safety Manager certification required.
• Ability to communicate effectively in English.
• Willingness to work a 50-55 hour work week with occasional additional days based on business needs.

Responsibilities

• Guests First: Coach staff to prioritize guest satisfaction and promptly address complaints.
• Lead recruitment, coaching and retention of hourly staff to build a high-performing team.
• Direct shift operations to maintain standards and optimize guest experience.
• Oversee sanitation and brand standards, health inspections, and food handling.
• Interpret financial and operational reports and assist with budget management and profitability.

Skills

Restaurant management

Leadership

Guest service

Budgeting

Financial awareness

English communication

Problem solving

Multitasking

Education

Food Safety Manager certification

Job description

Denny's is seeking a Restaurant Manager to supervise 15–20 crew members, ensure smooth operation of shifts, and deliver a great dining experience. The role requires leadership in guest service, staff development, and cost control while maintaining Denny's brand standards.

Responsibilities include directing operations, hiring and coaching staff, and ensuring sanitation and financial performance. A 50–55 hour work week is common, with weekend and holiday shifts as needed.