Restaurant Manager: Elevate Guest Experience & Service

Humanity HR Consulting LLC; Rapid City (SD); On-site; USD 52,000 - 66,000; Full time

Job summary

Dakota Meat Company, based in Rapid City, SD, is seeking a Restaurant Manager to oversee daily operations, uphold quality, and manage staff. The role emphasizes guest experience, cost control, and health/safety compliance in a fast-paced setting.

The ideal candidate has at least 2 years in restaurant supervision, ServSafe certification, and strong leadership and communication skills. Flexibility for nights and weekends is required, with opportunities to grow in a vibrant community-focused

Qualifications

• High school diploma or equivalent required.
• 2+ years of restaurant supervisory or management experience.
• Food safety certification (e.g., ServSafe) required or obtainable within 30–60 days.
• Ability to stay calm and focused under high volume peak hours.
• Alcohol service certification where applicable.
• Proficiency with POS systems, scheduling software, and basic office software.
• Strong communication, leadership, and conflict-resolution skills.
• Experience in working with outside vendors and maintaining relationships.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Oversee daily front-of-house and back-of-house operations to ensure smooth, efficient service.
• Monitor guest satisfaction and resolve complaints promptly and professionally.
• Enforce food quality, presentation, and cleanliness standards.
• Ensure compliance with health department, food safety, and alcohol service regulations.
• Recruit, hire, train, and schedule hourly staff and/or shift supervisors.
• Conduct performance evaluations, coaching, and disciplinary actions as needed.
• Build and maintain staff schedules that align labor costs with forecasted sales.
• Foster a positive, respectful team culture and reduce turnover.
• Manage food, beverage, and labor costs against budget.
• Conduct inventory counts and manage vendor ordering.
• Review daily/weekly sales reports and P&L statements.
• Implement cost-control measures without compromising quality.
• Maintain accurate records for payroll, scheduling, and compliance.
• Support marketing/promotional initiatives at the store level.

Skills

Leadership

Customer service

Communication

Conflict resolution

Time management

Staff training

Education

High school diploma or equivalent

ServSafe certification or equivalent

Hospitality/Business degree (preferred)

Tools

POS systems

Scheduling software

Office software

Job description

Dakota Meat Company, based in Rapid City, SD, is seeking a Restaurant Manager to oversee daily operations, uphold quality, and manage staff. The role emphasizes guest experience, cost control, and health/safety compliance in a fast-paced setting.

The ideal candidate has at least 2 years in restaurant supervision, ServSafe certification, and strong leadership and communication skills. Flexibility for nights and weekends is required, with opportunities to grow in a vibrant community-focused