Restaurant Manager

Humanity HR Consulting LLC; Rapid City (SD); On-site; USD 52,000 - 66,000; Full time

Job summary

Dakota Meat Company, based in Rapid City, SD, is seeking a Restaurant Manager to oversee daily operations, uphold quality, and manage staff. The role emphasizes guest experience, cost control, and health/safety compliance in a fast-paced setting.

The ideal candidate has at least 2 years in restaurant supervision, ServSafe certification, and strong leadership and communication skills. Flexibility for nights and weekends is required, with opportunities to grow in a vibrant community-focused

Qualifications

• High school diploma or equivalent required.
• 2+ years of restaurant supervisory or management experience.
• Food safety certification (e.g., ServSafe) required or obtainable within 30–60 days.
• Ability to stay calm and focused under high volume peak hours.
• Alcohol service certification where applicable.
• Proficiency with POS systems, scheduling software, and basic office software.
• Strong communication, leadership, and conflict-resolution skills.
• Experience in working with outside vendors and maintaining relationships.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Oversee daily front-of-house and back-of-house operations to ensure smooth, efficient service.
• Monitor guest satisfaction and resolve complaints promptly and professionally.
• Enforce food quality, presentation, and cleanliness standards.
• Ensure compliance with health department, food safety, and alcohol service regulations.
• Recruit, hire, train, and schedule hourly staff and/or shift supervisors.
• Conduct performance evaluations, coaching, and disciplinary actions as needed.
• Build and maintain staff schedules that align labor costs with forecasted sales.
• Foster a positive, respectful team culture and reduce turnover.
• Manage food, beverage, and labor costs against budget.
• Conduct inventory counts and manage vendor ordering.
• Review daily/weekly sales reports and P&L statements.
• Implement cost-control measures without compromising quality.
• Maintain accurate records for payroll, scheduling, and compliance.
• Support marketing/promotional initiatives at the store level.

Skills

Leadership

Customer service

Communication

Conflict resolution

Time management

Staff training

Education

High school diploma or equivalent

ServSafe certification or equivalent

Hospitality/Business degree (preferred)

Tools

POS systems

Scheduling software

Office software

Job description

Dakota Meat Company was founded on the vision of serving the public quality, locally raised and carefully sourced Meats.

Featuring a Wagyu smash burger made from local beef, fries made with pure tallow, and offering high quality products to take home and enjoy with your family.

Our employees are serving more than a meal, they are serving an experience and an opportunity to connect with the Rapid City and Greater Black Hills communities.

Who should apply:

If you are passionate about serving a quality product and ensuring every guest receives exceptional service , every time - this role is for you. Need not apply if you are just looking for “a job”.

The person for this position wants to be part of something special in expanding Rapid City’s reputation as a “must see” for a great dining experience.

Food and connection go hand in hand and individuals that share our vision in creating a space that customers want to return to time and time again will thrive here.

Job Overview:

The Restaurant Manager is responsible for the day-to-day operation of the restaurant, including staff supervision, guest experience, food and beverage quality, cost control, and compliance with health and safety regulations. This role ensures the location meets financial targets while maintaining brand standards and a positive work environment.

Key Responsibilities:

Operations & Guest Experience

• Oversee daily front-of-house and back-of-house operations to ensure smooth, efficient service
• Monitor guest satisfaction and resolve complaints promptly and professionally
• Enforce food quality, presentation, and cleanliness standards
• Ensure compliance with health department, food safety, and alcohol service regulations

Staff Management

• Recruit, hire, train, and schedule hourly staff and/or shift supervisors
• Conduct performance evaluations, coaching, and disciplinary actions as needed
• Build and maintain staff schedules that align labor costs with forecasted sales
• Foster a positive, respectful team culture and reduce turnover
• Manage food, beverage, and labor costs against budget
• Conduct inventory counts and manage vendor ordering
• Review daily/weekly sales reports and P&L statements
• Implement cost-control measures without compromising quality

Administrative

• Maintain accurate records for payroll, scheduling, and compliance
• Ensure equipment is maintained and repairs are scheduled
• Support marketing/promotional initiatives at the store level
• Open and/or close the restaurant, including cash handling and deposits

Minimum Experience and Qualifications:

• High school diploma or equivalent required
• 2+ years of restaurant supervisory or management experience
• Food safety certification (e.g., ServSafe) required or obtainable within 30–60 days
• Ability to stay calm and focused under high volume, peak hours
• Alcohol service certification, where applicable
• Proficiency with POS systems, scheduling software, and basic office software
• Strong communication, leadership, and conflict-resolution skills
• Experience in working with outside vendors and maintaining strong relationships
• Ability to work a flexible schedule, including nights, weekends, and holidays

Preferred Experience:

Associate's or bachelor's degree in hospitality, culinary, business, or related field

• Ability to stand and walk for extended periods, up to a full shift (8+ hours)
• Ability to lift and carry up to 50 lbs (e.g., food cases, supply boxes, equipment)
• Ability to bend, stoop, kneel, and reach frequently
• Manual dexterity for using kitchen equipment, POS systems, and handwriting
• Ability to work in a fast-paced environment with exposure to heat, cold (walk-in coolers/freezers), noise, and slippery or uneven surfaces
• Visual and auditory acuity sufficient to monitor dining room and kitchen activity, read tickets/labels, and respond to safety alarms
• Ability to climb stairs or ladders occasionally (for storage areas, maintenance checks)
• Comfortable working near open flames, hot surfaces, and sharp equipment

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, consistent with applicable law.

We are an Equal Opportunity Employer. At Humanity HR, we and our clients celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.

Company Humanity HR Consulting LLC

Location Rapid City, South Dakota, United States