Restaurant Manager

Ontario Trillium Foundation; Sugar Hill (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Quarterly bonuses

Medical insurance coverage

Paid Time Off (PTO)

Employee meals on shift

Discounts on menu items

Job summary

Frontera's Restaurant in Sugar Hill, GA seeks a proactive Manager to lead guest service and drive revenue. You will oversee daily Front of House and Back of House, ensure exceptional customer experiences, and supervise staff performance to meet company goals.

Ideal candidate has a Bachelor’s Degree, 3+ years in restaurants and 2+ years in management, with strong communication and leadership skills. Spanish is a plus. Competitive quarterly bonuses and benefits offered.

Qualifications

• Bachelor’s degree required and demonstrated effectiveness in written and verbal communication.
• 3+ years in Restaurants and 2+ years in Restaurant Management.
• Strong negotiation, decision-making, and leadership skills.

Responsibilities

• Generate a bond with customers through outstanding personal touch.
• Assist in serving meals, seating, drinks, and clearing tables during peak times.
• Coordinate daily Front of House and Back of House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints efficiently and accurately.
• Oversee merchandise arrival,staff shifts, and cost controls.
• Create weekly/monthly revenue & expense reports.
• Maintain sanitation standards, safety, and regulatory compliance.
• Align operations with Corporate Mission and Values.

Skills

Written & verbal communication

Negotiation

Decision making

Strategy & innovation

Coaching & mentoring

Spanish a plus

Education

Bachelor’s Degree

Job description

HOLA AMIGO!

Are you looking for an amazing opportunity to grow your career?

We are looking for a leader with a real passion for guest service and the best attitude to work as a Manager!

Frontera is a casual Mexican restaurant concept that has been serving families in metro Atlanta since1987.Our dedication to service and quality food has remained the same over the years and we are so proud to continuously receive recognition from our community, including several accolades for best Mexican food in Gwinnett, Rockdale, Henry, Fulton, and Cobb Counties.

Frontera’sRestaurant Manageris responsible for ensuring complete customer satisfaction by implementing our restaurant’s policies and procedures, managing the staff and operation, and achieving our revenue objectives.

Manager Responsibilities:

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers: Assist in serving meals, assist in assigning tables, assist in serving drinks, assist in clearing and cleaning tables.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; and maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Manager skills:

• Bachelor’s Degree.
• 3+ years of Restaurants.
• 2+ years of Restaurant Management.
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one-on-one basis as well as a group.
• Speaking Spanish is a plus.

We offer:

• Annual Salary paid on a semi-monthly basis.
• Quarterly bonuses (may vary according to performance and meeting goals based on sales and operating profit).
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Employee meals included.
• Excellent work environment.
• Caring team assistance focus on our coworkers' well-being (physical, emotional, and spiritual).
• Enjoy any of our menu offerings at no cost during their shift (one per turn) and receive 50% off regular menu prices on their day off. The discount is also offered at our other restaurant concepts (Frontera, Frankie's, Pampas, HW, Luciano's, and La Capital MX).
• Corporate training for different competencies.