Restaurant Manager

Southpaw; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

An innovative franchisee of a popular coffee brand is seeking a dynamic Restaurant Manager to lead their team in New York. This role involves driving operational excellence, enhancing customer satisfaction, and fostering a positive team environment. The ideal candidate will thrive in a fast-paced setting, demonstrating strong leadership and problem-solving skills while managing daily operations. With competitive pay and opportunities for career growth, this position offers a chance to make a significant impact in a vibrant community. Join a team that values collaboration and success, and take your career to the next level in the food and beverage industry.

Benefits

401k

Paid time off

Health benefits

Employee discounts

Mental health support

Career growth opportunities

Qualifications

• Experience in restaurant or retail management, preferably in food service.
• Strong leadership and communication skills essential for team development.

Responsibilities

• Lead and develop a high-performing team to deliver exceptional service.
• Monitor store performance and implement strategies for improvement.

Skills

Restaurant Management

Leadership

Customer Service

Financial Management

Problem Solving

Communication

Multitasking

Education

High School Diploma

Bachelor's Degree in Business Management

Tools

Point of Sale Systems

Inventory Management Software

Job description

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RESTAURANT MANAGER – LEAD WITH PURPOSE AT DUNKIN'

Are you a results-driven leader who loves building strong teams and creating great customer experiences? Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing team—one cup of coffee at a time.

What You'll Do

• Lead, coach, and develop your team—including assistant managers, shift leaders, and crew
• Deliver exceptional guest service and uphold Dunkin' brand standards every day
• Monitor and improve store performance, customer satisfaction, and team morale
• Manage staffing, training, and performance reviews to keep your team running strong
• Ensure a safe, clean, and welcoming environment for guests and employees
• Handle inventory, cost control, and ordering with accuracy and efficiency
• Launch new products, promotions, and marketing campaigns successfully
• Set and track goals to achieve profitability and operational excellence
  
  

What We're Looking For

• Experience in restaurant or retail management (food service preferred)
• Strong leadership, communication, and problem-solving skills
• Working knowledge of financials, including cost control and sales goals
• Ability to multitask, stay organized, and lead by example
• Computer literacy and basic math/writing skills
• Ability to work flexible hours including holidays and weekends
  
  

Why Join Us

• Competitive pay and bonus potential
• Career growth opportunities across a growing network
• 401k
• Paid time off, health benefits (eligibility applies), and employee discounts
• Mental health support with 10 free BetterHelp sessions
• A team that feels like a community because we succeed together
  
  

Pay: $60,406-$70,000

Ready to roll up your sleeves and lead with heart? Join the team that keeps America running—and build your future with Dunkin'.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

PI269911013

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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