Restaurant Manager

Southpaw; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Join a leading franchise of Dunkin' as a Restaurant Manager in New York, where you'll lead a dedicated team, ensure exceptional customer experiences, and drive store performance. Enjoy competitive pay, career growth, and a supportive community.

Benefits

Competitive pay and bonus potential

Career growth opportunities

401k

Paid time off

Health benefits

Mental health support

Employee discounts

Qualifications

• Experience in restaurant or retail management, preferably food service.
• Ability to work flexible hours including holidays and weekends.

Responsibilities

• Lead, coach, and develop your team including assistant managers and crew.
• Monitor and improve store performance and customer satisfaction.
• Manage staffing, training, and performance reviews.

Skills

Leadership

Communication

Problem-Solving

Organization

Job description

Join to apply for the Restaurant Manager role at Southpaw.

RESTAURANT MANAGER – LEAD WITH PURPOSE AT DUNKIN'

Are you a results-driven leader who loves building strong teams and creating great customer experiences? Southpaw is looking for a Restaurant Manager who's ready to take ownership of operations, drive performance, and grow a high-performing team—one cup of coffee at a time.

What You'll Do

• Lead, coach, and develop your team—including assistant managers, shift leaders, and crew
• Deliver exceptional guest service and uphold Dunkin' brand standards every day
• Monitor and improve store performance, customer satisfaction, and team morale
• Manage staffing, training, and performance reviews to keep your team running strong
• Ensure a safe, clean, and welcoming environment for guests and employees
• Handle inventory, cost control, and ordering with accuracy and efficiency
• Launch new products, promotions, and marketing campaigns successfully
• Set and track goals to achieve profitability and operational excellence

What We're Looking For

• Experience in restaurant or retail management (food service preferred)
• Strong leadership, communication, and problem-solving skills
• Working knowledge of financials, including cost control and sales goals
• Ability to multitask, stay organized, and lead by example
• Computer literacy and basic math/writing skills
• Ability to work flexible hours including holidays and weekends

Why Join Us

• Competitive pay and bonus potential
• Career growth opportunities across a growing network
• 401k
• Paid time off, health benefits (eligibility applies), and employee discounts
• Mental health support with 10 free BetterHelp sessions
• A team that feels like a community because we succeed together

Pay: $60,406-$70,000

Ready to roll up your sleeves and lead with heart? Join the team that keeps America running—and build your future with Dunkin'.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Services