Restaurant Manager

Hyatt; New York (NY); On-site; USD 100,000 - 105,000; Full time

Job summary

Hyatt Hotels & Resorts is seeking a Restaurant Manager to lead daily hotel outlets, ensuring excellent guest service and seamless operations. You will collaborate with the Food & Beverage leadership to manage budgets, staffing, and training, promoting a high-energy, professional atmosphere.

The role requires prior experience as Restaurant Manager or Supervisor, flexibility to work weekends/holidays, proficiency with POS systems, and strong leadership and communication skills, plus wine/beer

Qualifications

• Prior experience as Restaurant Manager or Supervisor
• Strong leadership and communication skills
• Flexibility to work weekends and holidays
• Proficiency with POS systems and general computer knowledge
• Vast knowledge of food & beverage, beverages including wine/spirits/beer

Responsibilities

• Manage daily hotel outlet operations and service quality
• Plan short and long term outlet strategy and budgets
• Hire, train, and develop staff; oversee promotions
• Lead team to achieve exceptional guest service and satisfaction
• Coordinate events and promotions

Skills

Leadership

Guest Service

Training & Development

Budgeting

Operations

Tools

POS Systems

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, Hyatt employees are forward thinking and passionate about hospitality. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are focused on providing authentic hospitality.

Goal of the Restaurant Manager

Responsible for the managing the daily opportunities required by strong leadership and manage the day-to-day operation of hotel outlets . This position is also ultimately responsible for the quality of service provided.

The Restaurant Manager Responsibilities may include:

• Supports and Manages the Hotel Outlets while working closely with the Food & Beverage Director and other hotel departments
• Responsible for short and long term planning of all Outlets, potentially including the Restaurant, the Lounge, In Room Dining, Coffee Store
• Ensure effective hiring, training, development, promotion and continuous reinforcement
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Full understanding of Associate engagement
• Develop and implement creative strategies for revenue enhancement and cost containment
• Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
• Responsible for maintaining a high energy, positive, professional appearance
• Plan, coordinate & manage special events and holiday functions
• Ability to take the initiative to run the outlets as a free-standing entity

Outlet Managers are an integral part of the hotel's overall Food and beverage team. Your colleagues will include the Banquet Manager, Executive Steward, Beverage Manager, and Room Service Manager. Experience in the previous mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.

Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Restaurant Manager and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of Hyatt's management staff is promoted from within, just about all of your function heads are promoted internally as well. The statistics are there; make it your next step!

pay salary range: 100,000-105,000

Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule

A true desire to understand and anticipate the needs of others in a fast-paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge, including a working knowledge of point of sale systems

Candidates should be extremely detail oriented and organized

Candidates should possess proven leadership skills

Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer

Hotel experience and a thorough understanding of restaurant service

Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service