Restaurant General Manager - Sally's Waterfront Dining

Grand Hyatt; San Diego (CA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Health care after 30 days

Family Bonding Time

Adoption Assistance

Discounted rooms

Complimentary meals

Complimentary parking

Job summary

Manchester Grand Hyatt San Diego seeks a Restaurant Manager to lead Sally's Waterfront Dining, overseeing daily operations and delivering exceptional service. This full-time role requires strong leadership, scheduling, training, and cross-department collaboration within a premier waterfront hotel.

We value deep F&B knowledge and guest-service excellence; the role offers a competitive salary and Hyatt benefits, including holidays, health coverage, and staff dining.

Qualifications

• Leadership and communication skills essential for managing a high-volume restaurant.
• Strong knowledge of food & beverage including wine, spirits, and beer.
• Proven ability to recruit, train, and develop a service team.
• Experience with scheduling, budgeting, and cost control in a fast-paced setting.
• Comfort with POS and reservation systems and basic computer skills.

Responsibilities

• Supports and manages the restaurant while working closely with hotel departments.
• Learn and support F&B operations across outlets to cover when needed.
• Lead and coach the team to achieve guest service excellence and staff satisfaction.
• Plan and execute promotions, events, and competitions to drive revenue.
• Hire, train, and develop staff; ensure professional standards and engagement.
• Collaborate with marketing on promotional opportunities.

Skills

Leadership

F&B knowledge

Guest service

Staff training

Scheduling

POS systems

Tools

Microsoft Office

Job description

Organization - Grand Hyatt San Diego

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they’re exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Restaurant Manager of Sally's Waterfront Dining is responsible for managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided.

Responsibilities

• Supports and manages the restaurant while working closely with hotel departments
• Supports the F&B MOD for outlet operations by learning all operating outlets across the hotel to support when appropriate.
• Ensure alignment with immediate supervisors and two directly reporting assistant managers
• Responsible for short- and long-term planning to achieve financial and service goals
• Ensure effective hiring, training, and individual/team development
• Accountability of teams’ service and professional standards
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Full understanding of Colleague engagement and driving results
• Develop and implement creative strategies for revenue enhancement and cost control
• Create a high energy, positive, professional environment
• Plan, coordinate & manage special promotions, events and competitions
• Work closely with marketing on promotional and marketing opportunities

Salary: The salary range for this position is $90,000 to $125,000. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full-Time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!

Qualifications

• Full-Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a high-volume, fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge (Microsoft Office Suite), including proficient knowledge of point-of-sale systems, and reservation systems
• Candidates should be extremely detail oriented and organized
• Candidates should possess proven leadership skills
• Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
• Hotel experience and a thorough understanding of restaurant service
• Previous experience as a Restaurant Manager, Assistant or Restaurant Manager is preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.