Restaurant General Manager - Sally's Waterfront Dining

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Medical health care after 30 days ofFT

Family bonding time

Adoption assistance

Discounted and complimentary rooms

Free colleague meals

Complimentary parking

Job summary

Hyatt Hotels Corporation's Manchester Grand Hyatt San Diego invites applications for a Restaurant Manager of Sally's Waterfront Dining. You will lead daily restaurant operations and ensure outstanding guest service in a busy waterfront hotel.

The role requires strong leadership, excellent communication, and the ability to manage staff, events, and promotions while driving revenue and service excellence in a AAA 4-Diamond setting.

Qualifications

• Full-Time Management Position with ability to work weekends/holidays
• A desire to anticipate guest needs in a high-volume environment
• Proficient verbal and written communication skills
• Proficient with Microsoft Office and reservation systems
• Detail oriented and organized with leadership skills
• Experience in restaurant service and hotel operations

Responsibilities

• Supports and manages the restaurant while collaborating with hotel departments
• Supports F&B MOD for outlet operations and cross-training
• Ensure alignment with supervisors and two reporting assistants
• Plan short- and long-term goals to meet financial and service objectives
• Oversee hiring, training, and staff development
• Accountability for service standards and guest satisfaction
• Lead and coach team toward exceptional guest experiences
• Develop revenue-enhancing and cost-control strategies
• Create a high-energy, professional work environment
• Coordinate promotions, events, and marketing opportunities

Skills

Leadership

Communication

Customer service

Detail oriented

Organized

High energy

Entrepreneurial spirit

Motivational leader

Effective communicator

Tools

MS Office Suite

POS systems

Reservation systems

Job description

Summary

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Restaurant Manager of Sally's Waterfront Dining is responsible for managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided.

Responsibilities may include:

• Supports and manages the restaurant while working closely with hotel departments
• Supports the F&B MOD for outlet operations by learning all operating outlets across the hotel to support when appropriate.
• Ensure alignment with immediate supervisors and two directly reporting assistant managers
• Responsible for short- and long-term planning to achieve financial and service goals
• Ensure effective hiring, training, and individual/team development
• Accountability of teams' service and professional standards
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Full understanding of Colleague engagement and driving results
• Develop and implement creative strategies for revenue enhancement and cost control
• Create a high energy, positive, professional environment
• Plan, coordinate & manage special promotions, events and competitions
• Work closely with marketing on promotional and marketing opportunities

Salary: The salary range for this position is $90,000 to $125,000. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full-Time employment, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more!

Qualifications

• Full-Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a high-volume, fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge (Microsoft Office Suite), including proficient knowledge of point-of-sale systems, and reservation systems
• Candidates should be extremely detail oriented and organized
• Candidates should possess proven leadership skills
• Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
• Hotel experience and a thorough understanding of restaurant service
• Previous experience as a Restaurant Manager, Assistant or Restaurant Manager is preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.