Restaurant Manager

IHOP; Fair Lawn (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant chain is seeking a Restaurant Manager to oversee operations, ensuring quality service and profitability. Responsibilities include managing staff, addressing guest complaints, and maintaining compliance with safety standards. Ideal candidates will have a high school diploma and strong leadership skills, with opportunities for real advancement.

Benefits

Competitive Pay

Flexible Hours

Paid Training

Real Advancement Opportunities

Qualifications

• Ability to speak and read English.
• Basic computer skills including Email, MS Excel, MS Word.
• Experience in managing restaurant operations.

Responsibilities

• Manage operations in front and back of the house.
• Handle guest complaints professionally.
• Ensure compliance with food safety and sanitation standards.

Skills

Communication

Leadership

Problem Solving

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Job description

The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.

Responsibilities include::
•Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
•Developing and maintaining aprofessional functional working relationship with restaurant hourly employees and the franchisee organization
•Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
•Ensuring that employee recruitment and training, operations, food preparation, food safety, and sanitation, and security practices are in compliance with SOP in these areas.
•Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
•Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents.
•Available to work days, nights, and weekends

Benefits:

Competitive Pay

Flexible Hours

Paid Training

Real Advancement Opportunities

Requirements:
•High school diploma or equivalent experience
•Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
•Basic computer skills including Email, MS Excel, MS Word is a plus
•The above is not an all-inclusive job description.

The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.

Responsibilities include::
•Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
•Developing and maintaining aprofessional functional working relationship with restaurant hourly employees and the franchisee organization
•Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
•Ensuring that employee recruitment and training, operations, food preparation, food safety, and sanitation, and security practices are in compliance with SOP in these areas.
•Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
•Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents.
•Available to work days, nights, and weekends

Benefits:

Competitive Pay

Flexible Hours

Paid Training

Real Advancement Opportunities

Requirements:
•High school diploma or equivalent experience
•Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
•Basic computer skills including Email, MS Excel, MS Word is a plus
•The above is not an all-inclusive job description.