Restaurant Manager

EL Fenix; Chicago (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the restaurant sector seeks a dedicated Operations Manager to lead and inspire teams while ensuring high standards of service and efficiency. This role is pivotal in driving growth and profitability through effective management of operations, guest satisfaction, and team development. You will implement innovative processes to optimize workflows, address operational challenges, and support local marketing initiatives. If you thrive in a fast-paced environment and are passionate about delivering exceptional dining experiences, this opportunity is perfect for you.

Qualifications

• Must be 21 years or older and have a valid driver's license.
• Ability to prioritize tasks and work under pressure.

Responsibilities

• Manage restaurant operations and coordinate activities to meet goals.
• Ensure guests receive high-quality food and outstanding service.

Skills

Team Leadership

Operational Management

Communication Skills

Problem Solving

Time Management

Education

High School Diploma

Valid Driver's License

Job description

Job Purpose: Supports and directs the Management Teams in assigned restaurant through role-model leadership of the Company’s Core Values. Maintains restaurant Consistency by assisting in managing overall operations for the restaurant by focusing on Systems, Guest Count/Value, People, and EBITDA.

Job Responsibilities:

• Manages restaurant operations by directing and coordinating activities consistent with established goals, objectives, and policies
• Promotes and complies with implemented programs to ensure attainment of business plan for growth and profit.
• Provides direction and structure for hourly Team Members based off General Manager guidelines.
• Implements improves processes and management methods to generate higher ROI and workflow optimization.
• Identifies any operational issues and gives timely feedback to the team so they can impact the operational opportunities.
• Validates and teaches all brand systems to Team Members so they may achieve Company goals.
• Follows and promotes all operational goals and follow-up plans set forth by the General Manager.
• Achieves budgeted goals for each accounting period.
• Ensures Guests receive fresh, high quality food and outstanding service according to brand standards.
• Assists Management team with Local Store Marketing initiatives to increase Guest counts.
• Review Shopper Report and InMoment trends and develops targeted corrective action steps with the Management team to impact all deficiencies.
• Other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must have valid driver’s license
• Ability to prioritize and balance multiple tasks simultaneously
• Ability to cope with pressure, multiple deadlines, and working under pressure
• Ability to develop high-performing, cohesive teams
• Ability to work effectively and cooperatively with fellow Team Members
• Excellent oral and written communication skills
• Possess the ability to motivate and maintain effective working relationships with all Team Members