Restaurant Manager

BBQ Holdings, Inc.; Chesapeake (VA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Manager to oversee daily operations and ensure exceptional dining experiences. This role requires strong leadership and customer service skills, along with the ability to manage inventory and maintain compliance with health and safety standards. If you thrive in a dynamic environment and are passionate about the restaurant industry, this opportunity offers a chance to make a significant impact while working closely with a talented team. Join us to lead and inspire in a fast-paced setting where your contributions will be valued.

Qualifications

• Previous restaurant experience required; management experience preferred.
• Strong supervisory and leadership skills are essential.

Responsibilities

• Oversees daily operations and food preparation compliance.
• Handles customer complaints and ensures satisfaction.
• Manages inventory and prepares operations reports.

Skills

Supervisory Skills

Customer Service Skills

Time Management

Organizational Skills

Food Handling Guidelines

Microsoft Office Proficiency

Education

High School Diploma or Equivalent

Job description

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Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues diplomatically and courteously.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspections of the restaurant and equipment to ensure compliance with standards.
• Evaluates restaurant equipment for repairs and maintenance, scheduling services as needed.
• Collaborates with chefs to develop appealing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation as required by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications: High school diploma or equivalent required.
• Experience: Previous restaurant experience required; management experience preferred.
• Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal and customer service skills, time management, organizational skills, familiarity with food handling and safety guidelines, proficiency with Microsoft Office, flexibility to work at least 50 hours per week.

Physical Requirements

Must frequently move throughout the workplace, sit, handle objects, reach, balance, stoop, kneel, and communicate verbally. Occasionally lift/move up to 50 pounds. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This outline is a general description and may be amended to meet organizational needs. It is not a contract or guarantee of employment, and employment is at-will.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants