Restaurant Manager

Delaware North's Patina Group; Buffalo (NY); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Performance bonus

Paid vacation and holidays

Parental leave

Certification reimbursement

Friends-and-family discounts

Job summary

Delaware North’s Patina Group in Buffalo, NY is seeking a Restaurant Manager to lead day-to-day operations on the floor, model guest-first service, and coach a high-performing team in a busy dining environment.

You'll oversee scheduling, training, guest relations, and bar inventory, partnering with front-of-house and culinary leadership to deliver memorable experiences. This is a full-time role with competitive base pay and bonus eligibility.

Qualifications

• Minimum of two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
• ServSafe preferred but not mandatory, to be completed within 6 months of employment
• Microsoft Office including Word, Excel
• No degree required

Responsibilities

• Scheduling and assigning tasks for service and kitchen team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
• Assist with team member training, monitor their performance while keeping open communication for needed corrections
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks, including ordering and inventory for the bar

Job description

The opportunity

Delaware North’s Patina Group is searching for a Restaurant Manager to join our team at Patina 250 in Buffalo, New York. This is an exciting opportunity for a hospitality-focused leader who thrives in a guest-facing environment and is passionate about delivering exceptional service.

As Restaurant Manager, you will play a key role in the day-to-day operation of the restaurant, with a strong presence on the floor leading by example, engaging with guests, and supporting team members throughout service. You will be responsible for coordinating, supervising, and executing all restaurant functions while ensuring the highest standards of hospitality, service, and operational excellence.

The ideal candidate is a hands-on leader with strong restaurant management experience, a commitment to guest satisfaction, and a passion for coaching and developing high-performing teams. You will work closely with both front-of-house and culinary leadership to create memorable dining experiences and foster a positive, collaborative culture.

If you excel at building relationships with guests, driving service excellence, and leading from the floor,

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 – $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Scheduling and assigning tasks for service and kitchen team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
• Assist with team member training, monitor their performance while keeping open communication for needed corrections
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks, including ordering and inventory for the bar

More about you

• Minimum of two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
• ServSafe preferred but not mandatory, to be completed within 6 months of employment
• Microsoft Office including Word, Excel
• No degree required

Shift details

• Days
• Evenings
• Holidays
• Weekends
• Events

Source: Hospitality Online