Restaurant Manager, Patina 250

Delaware North; Buffalo (NY); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Parental leave

Tuition reimbursement

Friend and family discounts

Job summary

Patina 250 in Buffalo, NY, part of Delaware North's Patina Group, seeks a Restaurant Manager who thrives in a guest-facing environment and leads by example on the floor. You will coordinate and supervise all restaurant functions, coach a high-performing team, and partner with front-of-house and culinary leadership to deliver exceptional hospitality and memorable dining experiences.

This is a full-time role with opportunities to shape service standards, drive guest satisfaction, and contribute to

Qualifications

• Two years’ experience in a restaurant management role with similar dining service.
• ServSafe preferred but not mandatory; 6 months to obtain if needed.
• Microsoft Word and Excel proficiency required; familiarity with office tools.

Responsibilities

• Schedule and supervise service and kitchen tasks, ensuring quality, sanitation and safety.
• Coach and train team members; monitor performance and provide feedback.
• Maintain positive guest relations and address issues promptly and professionally.
• Oversee bar inventory and ordering processes as part of restaurant operations.

Skills

Leadership

Guest relations

Scheduling

Training

Education

ServSafe Certification

Tools

Microsoft Office

Excel

Word

Job description

The opportunity

Delaware North's Patina Group is searching for a Restaurant Manager to join our team at Patina 250 in Buffalo, New York. This is an exciting opportunity for a hospitality-focused leader who thrives in a guest-facing environment and is passionate about delivering exceptional service.

As Restaurant Manager, you will play a key role in the day-to-day operation of the restaurant, with a strong presence on the floor leading by example, engaging with guests, and supporting team members throughout service. You will be responsible for coordinating, supervising, and executing all restaurant functions while ensuring the highest standards of hospitality, service, and operational excellence.

The ideal candidate is a hands-on leader with strong restaurant management experience, a commitment to guest satisfaction, and a passion for coaching and developing high-performing teams. You will work closely with both front-of-house and culinary leadership to create memorable dining experiences and foster a positive, collaborative culture.

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 - $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Scheduling and assigning tasks for service and kitchen team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
• Assist with team member training, monitor their performance while keeping open communication for needed corrections
• Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
• Assist with administrative tasks, including ordering and inventory for the bar

More about you

• Minimum of two years’ experience in a managerial position in a restaurant with a similar style of dining, capacity, and volume
• ServSafe preferred but not mandatory, to be completed within 6 months of employment
• Microsoft Office including Word, Excel
• No degree required

Shift details

• Days
• Evenings
• Holidays
• Weekends
• Events

Who we are

Patina 250 offers fresh, thoughtful, flavor-infused variations of the authentic tastes of Western New York. The restaurant, located in The Westin Buffalo, offers a refined, welcoming atmosphere to enjoy drinks, shared plates, or a full dining experience. Local artists’ work contributes to the modern mood with paintings, elaborate light fixtures, and sculptural wall installation.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.