General Manager, State Grill and Bar

Delaware North; New York (NY); On-site; USD 94,000 - 127,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Paid parental leave

Tuition/certification reimbursement

Friends & family discounts

Job summary

Delaware North’s Patina Group seeks a General Manager to lead our new corporate dining business in New York City. You will drive guest satisfaction, coach a team, and maintain a high standard of service in a fast-paced environment.

A strong relationship with our corporate client and a commitment to training and culture are essential. The role follows a Monday–Friday schedule with a balanced work-life approach.

Qualifications

• 3+ years of GM experience in high-volume hospitality.
• Availability Monday–Friday with flexible evenings/weekends.
• Experience with P&L and budgeting.
• Proficiency with MS Office and POS systems.
• No degree required.

Responsibilities

• Manage day-to-day restaurant operations with focus on guest satisfaction.
• Review financial data to measure productivity and identify cost-saving opportunities.
• Oversee workforce planning, training, scheduling, and P&L accounting.
• Establish standard operating procedures for front-of-house supervision.
• Collaborate with Executive Chef on SOPs for food safety, handling, and storage.

Skills

Guest focus

People leadership

Operations mgmt

Budgeting

Education

ServSafe

Food Safety

TIPS

Job description

The opportunity

Delaware North's Patina Restaurant Group is seeking a dynamic and detail-oriented General Manager to lead our new corporate dining business in New York City. This position is ideal for a strong hospitality leader with a passion for excellence and a highly engaged approach to operations.

As General Manager, you'll be a visible force on the floor - connecting with guests, guiding your team, and ensuring each service feels seamless and welcoming. You'll also cultivate a trusted, collaborative relationship with our corporate client through consistent and professional communication. This Monday through Friday role provides a balanced schedule and a competitive benefits package. The ideal candidate thrives in fast-paced settings, is available and accessible to the team, and is committed to training, coaching, and growing a positive workplace culture.

If you're ready to shape the future of corporate dining with purpose and presence, we'd love to connect!

Pay

Minimum - Anticipated Maximum Base Salary: $94,100 - $127,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Manage day-to-day restaurant operations with a strong focus on guest satisfaction
• Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
• Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, accounts payableand receivables, and P&L accounting
• Establish standard operating procedures for supervising all front-of-house team members
• Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures

More about you

• Minimum of 3 years of experience as a General Manager with similar volume, capacity, and standard of service
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
• Experience working with and an understanding of P&L's; able to monitor budgets and manage service and labor costs
• Experience using Microsoft Office Suite programs, point-of-sale systems, online or digital reservation systems
• No degree required

Shift details

• Days
• Evenings
• Holidays
• Weekends
• Events

Who we are

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$ 94100 per year