Restaurant Leader (Front of House - FOH)

Chick-fil-A at USC; Los Angeles (CA); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sundays Off

Chick-fil-A meals

Uniform budget

Sick leave

Vacation leave

Retirement program

Employee benefits

Scholarships

Career advancement

Resumo da oferta

Chick-fil-A at USC is looking for a shift leader who can guide daily operations and deliver a remarkable guest experience. As the face of the restaurant during your shift, you will lead a fast-paced team, train new hires, set the tone, and ensure service, food quality, and safety standards are consistently met.

This role offers opportunities for growth within a supportive team, with Sundays off and competitive compensation.

Qualificações

• Prior experience as a shift lead or similar leadership role in a restaurant.
• Ability to train new hires and set a positive shift tone.
• Excellent written and spoken communication skills.

Responsabilidades

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Lead shifts and act as a role model for the team.
• Open and/or close, count drawers, and finalize the day.
• Provide immediate, respectful responses to guest needs.
• Encourage the team to uphold 2nd Mile Service goals.

Conhecimentos

Shift lead

Team leadership

Communication

Descrição da oferta de emprego

At Chick-fil-A we are always looking for leaders; not only are we looking for leaders, we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience(Restaurant Leader / Shift Manager is generally offered as full time or part time restaurant job.Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

Benefits Overview:

• Sundays Off
• Complementary Chick-fil-A food (terms apply)
• Uniform Budget
• Accrued Sick Hours
• Accrued Vacation Hours
• Access to Retirement Savings Program
• Access to Employee Benefit Plans (full-time status must be maintained)
• Access to Chick-fil-A Remarkable Futures Scholarships (if eligible)
• Career Advancement Opportunities

Requirements/Responsibilities

Restaurant Team Lead / Crew Lead / Shift Manager Responsibilities Include:

• Participating operationally in day to day activities in high-volume fast-paced restaurant.
• Offer the Team encouragement to stay true to 2nd Mile Service goals.
• Offer immediate/respectful response to Guest's needs.
• Assist in training of new hires, set the tone for a shift, act as a role model for our team.
• Be a friendly encouraging team player
• Open and/or close, lead shifts, key holder.
• Count Drawers and Finalizing Day.
• Excellent Communication Skills both written and spoken.

Prior experience as a shift lead, crew lead, team lead, supervisor, restaurant manager, or restaurant assistant manager is required.

The physical requirements of this position are as follows:

• Prolonged periods of standing and walking;
• Must be able to access and navigate all areas of the restaurant;
• Must be able to lift up to 25-45 pounds at times;
• May be required to work in excessive heat and cold in association with the kitchen environment.

It is the policy of Chick-fil-A at USC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.